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Candlewood Suites West Springfield, an IHG Hotel

2.5 star property
Hotel in West Springfield with 24-hour fitness center and 24-hour business center

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Candlewood Suites West Springfield, an IHG Hotel

Photo gallery for Candlewood Suites West Springfield, an IHG Hotel

Exterior
Property amenity
Desk, blackout drapes, soundproofing, iron/ironing board
Exterior
Bathroom

Overview of Candlewood Suites West Springfield, an IHG Hotel

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot Tub
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Explore the area

Map
572 Riverdale St, West Springfield, MA, 01089
  • Popular LocationBig E13 min walk
  • Popular LocationMassMutual Center4 min drive
  • Popular LocationMGM Springfield5 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)25 min drive
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Room options

View all photos for Studio Suite, 2 Double Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
LED TV
Fan
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

West Springfield

Located in West Springfield, Candlewood Suites West Springfield, an IHG Hotel is in the business district and near the airport. Olympia Ice Center and Sand Trap Mini Golf at Twin Silos are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Robinson State Park and Chicopee Memorial State Park. Check out an event or a game at MassMutual Center, and consider making time for Six Flags New England, a top attraction not to be missed.
Visit our West Springfield travel guideOpens in a new window

What's nearby

  • Big E - 13 min walk
  • MassMutual Center - 4 min drive
  • MGM Springfield - 5 min drive
  • Eastern States Exposition - 5 min drive
  • Baystate Medical Center - 5 min drive

Getting around

  • Springfield Union Station - 7 min drive
  • Bradley Intl. Airport (BDL) - 26 min drive

Restaurants

  • Wood-N-Tap - 15 min walk
  • Puerto Rico Bakery - 4 min drive
  • McDonald's - 9 min walk
  • Dunkin' - 3 min drive
  • Starbucks - 16 min walk

About this property

Candlewood Suites West Springfield, an IHG Hotel

Hotel in the business district
A grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Candlewood Suites West Springfield, an IHG Hotel. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • An elevator, a front-desk safe, and outdoor furniture
  • Barbecue grills, a TV in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LED TVs with premium channels and DVD players
  • Kitchens, refrigerators, and dishwashers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 42-inch LED TV with premium cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Pitbull dog breeds are not permitted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0000503250
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel West Springfield
Candlewood Suites West Springfield
West Springfield Candlewood Suites
Candlewood Hotel West Springfield
Candlewood Suites West Springfield Hotel
Candlewood West Springfield
Candlewood Suites West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Candlewood Suites West Springfield, an IHG Hotel?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield, an IHG Hotel on May 26, 2024 start from P 7,337.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Springfield, an IHG Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Candlewood Suites West Springfield, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites West Springfield, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites West Springfield, an IHG Hotel?

Check-out is at 11 AM.

Where is Candlewood Suites West Springfield, an IHG Hotel located?

Situated near the airport, this hotel is within a 10-minute walk of Q Pin 2's and Connecticut River. Big E and Majestic Theatre are also within 1 mi (2 km).

Candlewood Suites West Springfield, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 266 out of 556 reviews" "
Rating 8 - Good. 180 out of 556 reviews" "
Rating 6 - Okay. 64 out of 556 reviews" "
Rating 4 - Poor. 31 out of 556 reviews" "
Rating 2 - Terrible. 15 out of 556 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kenny, Catasauqua

Business traveler
Liked: Amenities
I was on the first floor and there was a spotlight that was shining directly into the room. No blinds available to close.
Stayed 1 night in Apr 2024

10/10 Excellent

thomas

Very clean and excellent service
Stayed 3 nights in Apr 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Complete kitchen was nice
Stayed 2 nights in Apr 2024

8/10 Good

Pam

Traveled with family
Nothing
Stayed 1 night in Apr 2024

8/10 Good

Cindy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice suites with an awesome kitchenette. Beds and pillows very comfortable and recliner a plus!
Stayed 1 night in Apr 2024

8/10 Good

Katherine

Liked: Staff & service
Disliked: Cleanliness
It was not a good trip ,room was noisy pool was innot good condition hot tub broken which is main reason why staying never again waist of money
Stayed 1 night in Apr 2024

4/10 Poor

Katherine

Liked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Joemarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, the only bad thing was that the ed felt like a Full size.
Stayed 4 nights in Mar 2024

10/10 Excellent

Chris prophet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,nice staff ,and the hot tub and pool is fun
Stayed 2 nights in Mar 2024

6/10 Okay

nakeeia

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
Our room had alot of things wrong. The uce maker didn't work. The ceiling in the bathroom was peeling off. The rack to hang the towels was coming off the wall. I had my daughter with me and there was broken glass in the bowls. The staff was definitely great.
Stayed 2 nights in Mar 2024