2/10 Terrible
Sonya, Glenburnie
Jun 16, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was a huge disappointment and I’m surprised that Expedia allows it to be advertised on their website as a suitable hotel for guests.
I’m also shocked that that Quality Inn & Suites would allow their chain name to be associated with this location.
The hotel looks beautiful from the outside but the interior is very worn out.
The whole facility smells of smoke and other funky odours.
Our room had two queen beds and the top bed linens were covered in stains…not from a one time occurrence but from continued use without proper washing. The smell resonating off the bedspread was so strong that it had to be put to the side so that I could actually fall asleep. There were also cigarette butt holes in the bedspreads.
The carpets were no better - we didn’t even take our shoes off since they were extremely old, dirty & stained.
I could go on but there’s no point.
I wouldn’t recommend this hotel to any travellers.
I believe there needs to be better quality controls on what accommodations are advertised through Expedia’s website because I would recommend this one being removed until Quality inn & Suites renovates this facility.
Sonya
Stayed 1 night in Jun 2024