8/10 Good
Irene
Traveled with family
Jun 10, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Apotek is in downtown Reykjavik and within walking distance to many restaurants, the harbor, museums, etc. The Front Desk staff were very helpful. The breakfast buffet had a great selection of fruit, breads, meats, and hot dishes. Now for the negatives - on street parking was difficult to find. We ended up parking in a car park (parking garage) a few blocks away. The housekeeping staff seemed disorganized. The first day, after we had checked into our room, a housekeeper walked into our room after unlocking the door with her key. We were all quite surprised. The room had been cleaned and set-up, so apparently that information had not been updated on her list. The next day, after a long day of exploring Iceland, we walked into a room that did not get cleaned. The front desk was very apologetic and, of course, gave us fresh towels. The third day the room was cleaned. The bathroom was nice and fairly roomy. However, our shower was not completely enclosed which caused water to spray into the other parts of the bathroom. Our adult sons had another room which had a shower enclosure, so I guess just luck of the draw. Our room was very small, with two single beds pushed together. Overall, we would probably stay there again, maybe going for a larger room with enclosed shower.
Irene
Stayed 3 nights in May 2024