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Hotel Big Sur
3.0 star property

Comfortable hotel with free breakfast and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Big Sur

Living area
Living area
Front of property
Free WiFi, bed sheets
Restaurant
Reviews
8.6

Excellent

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Enjoy the neighborhood

Map
69 Manuel Bulnes, Natales, Magallanes y la Antártica Chilena, 6160000
  • Popular LocationCostanera3 min walk
  • Popular LocationPuerto Natales Casino6 min walk
  • Popular LocationPlaza de Armas7 min walk
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Room options

View all photos for Standard Double or Twin Room

Free WiFi, bed sheets

Standard Double or Twin Room

Highlights

Private bathroom
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Free WiFi, bed sheets

Superior Room

Highlights

Private bathroom
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Free WiFi, bed sheets

Standard Twin Room

Highlights

Private bathroom
Daily housekeeping
  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed and 1 Large Twin Bed

Similar properties

Walk to Plaza de Armas

Hallway

Hostal Baquedano

Natales
Breakfast included
Free WiFi
Housekeeping
Soundproof rooms
9.6 out of 10, Exceptional, (127)
Hostal Baquedano

About the neighborhood

Puerto Natales

Located in Natales, Hotel Big Sur is near the airport. Old Pier and Mirador Cerro Dorotea are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Última Esperanza Fjord and Cueva del Milodon.
Visit our Puerto Natales travel guideOpens in a new window

What's nearby

  • Costanera - 3 min walk
  • Puerto Natales Casino - 6 min walk
  • Plaza de Armas - 7 min walk
  • Mirador Cerro Dorotea - 18 min walk
  • Lago Nordenskjold - 2 min drive

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 20 min drive

Restaurants

  • Restaurante Bahía Mansa - 4 min walk
  • Cafe Artimaña - 7 min walk
  • Pampa Restobar - 4 min walk
  • Baguales Brewery + Restaurant - 8 min walk
  • La Guanaca - 5 min walk

About this property

Hotel Big Sur

Hotel near the airport
Hotel Big Sur provides amenities like a free breakfast buffet and a free daily manager's reception. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An elevator, smoke-free premises, and a 24-hour front desk
  • Coffee/tea in the lobby
  • Guest reviews give good marks for the helpful staff and location
Room features
All guestrooms at Hotel Big Sur include amenities such as free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Restaurant dining guides, guidebooks, and local maps
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels

Food and drink

  • Restaurant dining guides

More

  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

Property is also known as

Hotel Big Sur Hotel
Hotel Big Sur Natales
Hotel Big Sur Hotel Natales

Frequently asked questions

Is Hotel Big Sur pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Big Sur?

Check-in begins at 2:00 PM.

What time is check-out at Hotel Big Sur?

Check-out is at 11:00 AM.

Where is Hotel Big Sur located?

Situated near the airport, this hotel is within a 5-minute walk of Última Esperanza Fjord, Costanera, and History Museum. Puerto Natales Casino and Plaza de Armas are also within 10 minutes.

Hotel Big Sur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 80 reviews" "
Rating 8 - Good. 24 out of 80 reviews" "
Rating 6 - Okay. 9 out of 80 reviews" "
Rating 4 - Poor. 2 out of 80 reviews" "
Rating 2 - Terrible. 3 out of 80 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people and cozy rooms.
Stayed 1 night in Mar 2024

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
As others have mentioned, the walls are quite thin so you can easily hear through them. Thankfully when I was there all of the guests were very respectful and quiet so it wasn’t that big of an issue. The staff were great, very friendly and helpful
Stayed 3 nights in Feb 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new.
Stayed 1 night in Feb 2024

8/10 Good

Avelaine

Liked: Cleanliness, amenities
Disliked: Staff & service
Stay was overall good. There were friendly staff. But I was told by Expedia to re-submit my review. Some Of the staff needs culture/ race sensitivity training. It’s noisy, you can hear people’s conversations along the hallway and the other rooms. Not much privacy.
Stayed 3 nights in Jan 2024

6/10 Okay

Wan-Ting

Stayed 5 nights in Jan 2024

10/10 Excellent

Zhaohui, Paoli

Stayed 1 night in Dec 2023

8/10 Good

Frederick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

6/10 Okay

Quan

Liked: Cleanliness, staff & service, property conditions & facilities
As others have mentioned, this is a good stay the day before and after trekking in Torres del Paine. It has the essentials after doing the W or O circuit: bed and bathroom. The room is a tight comfortable for 2. Hope you are very comfortable if sharing as the bathroom door is farm door and it’s very tight. The walls are paper thin, so noise from every direction including the outside street. They store luggage if you’re doing the Torres del Pain trek for multiple days. Overall, the bed is comfortable and bathroom is clean. Like most, highly recommend for the price to use this hotel as a rest before and after the trek.
Stayed 1 night in Dec 2023

10/10 Excellent

emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would give 6 stars if that was an option. Wonderful location, fantastic and helpful staff, updated accommodations.
Stayed 3 nights in Dec 2023