Grand Hotel Melbourne

4.5 star property
Victorian Melbourne hotel in Docklands with full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Grand Hotel Melbourne

Spa
Exterior
Premium bedding, pillowtop beds, minibar, in-room safe
Breakfast area
Bar (on property)
Reviews
8.8

Excellent

The price is P 6,033
Price available on 06/30/2024

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Bar
    BarBar
  • Kitchen
    KitchenKitchen
  • Parking available
    Parking availableParking available

Explore the area

Map
33 Spencer St, Docklands, VIC, 3000
  • Popular LocationMelbourne Convention and Exhibition Centre5 min walk
  • Popular LocationCrown Casino6 min walk
  • Popular LocationMelbourne Central3 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Most relevant reviews

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Room options

Standard Two Bedroom Apartment

  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Standard One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Executive Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive One Bedroom Apartment

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Standard Studio Apartment

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Apartment

  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

About the neighborhood

Melbourne

Grand Hotel Melbourne is located in Docklands, a neighborhood in Melbourne, and is in the entertainment district and near a train station. Travelers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Melbourne Central and Queen Victoria Market. Check out an event or a game at Marvel Stadium, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 6 min walk
  • Marvel Stadium - 10 min walk
  • Melbourne Central - 3 min drive
  • Queen Victoria Market - 3 min drive

Getting around

  • Southern Cross Station - 5 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Red Rooster - ‬4 min walk
  • ‪Krispy Kreme - ‬2 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Hardware Société - ‬3 min walk

About this property

Grand Hotel Melbourne

Luxury historic hotel near SEA LIFE Melbourne
Located close to Crown Casino and Melbourne Convention and Exhibition Centre, Grand Hotel Melbourne provides a terrace, a garden, and a library. Take some time to relax at the onsite spa. The on-site Indian cuisine restaurant, Gaylord Indian Restaurant, serves dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Limo/town car service, self parking (surcharge), and luggage storage
  • Concierge services, smoke-free premises, and a porter/bellhop
  • An elevator, a front-desk safe, and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at Grand Hotel Melbourne boast comforts such as premium bedding and pillow menus, in addition to thoughtful touches like air conditioning and separate sitting areas.
Other amenities include:
  • Heating and portable fans
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and showers
  • 42-inch LCD TVs with premium channels and DVD players
  • Separate sitting areas, kitchens, and refrigerators

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (AUD 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 55.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.00 per day
  • Credit card charges are subject to a surcharge of 1.6 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Frequently asked questions

Does Grand Hotel Melbourne have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access starts at 6:00 AM.

How much does it cost to stay at Grand Hotel Melbourne?

As of Jun 19, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Melbourne on Jun 30, 2024 start from P 6,033.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hotel Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Hotel Melbourne?

Self parking is available for AUD 35 per day.

What time is check-in at Grand Hotel Melbourne?

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Hotel Melbourne?

Check-out is at 10:00 AM.

Where is Grand Hotel Melbourne located?

Located in Docklands, this luxury hotel is within a 5-minute walk of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Crown Casino and Marvel Stadium are also within 15 minutes. Southern Cross Station is 5 minutes by foot and Flagstaff Station is 16 minutes.

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1001 reviews" "
Rating 8 - Good. 351 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old building with history and charm. Pool and spa are amazing. Short walk to everything I needed: food, shopping and transport. I had a huge room with actual blockout curtains so I could sleep properly. Train noises are to be expected but I didnt affect the quality if my stay at all. Im already making plans to return! Highly recommend.
Stayed 1 night in May 2024

10/10 Excellent

Floro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denis was always friendly and helpful--even helping me connect my computer to the internet when I was having tech issues. His assistant, Cherry, was also friendly and helpful. My daughter enjoyed the heated pool and jacussi. Everything about the hotel was perfect--though I have two suggestions: 1) my mattress was too soft--it would be great if the hotel could provide a futon upon request; 2) the hotel has only 2 washing machines and 2 dryers--not enough for such a big hotel. They should add 1 or two more washing machines and dryers. My heartfelt thanks to the Grand Hotel's friendly and competent staff.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
I liked the Convenience to Southern Cross and airport buses including all public transport. Large comfortable affordable and clean accomodation. The old fashioned sincere friendly staff and serviceis a breath of fresh air. Some areas , kitchens, feel a little tired.
Stayed 3 nights in Mar 2024

10/10 Excellent

jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommended
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, room comfort
A Visit to Melbourne
This Gran Dame has seen better days. It is great for long term staying, but lacks the amenities we associate with a modern hotel chain. That being said, you could not be in a better location for access to multiple tram lines. The inhouse restraunt is a very good Indian restaurant. But there are ample choices within a couple of minutes walk.
Stayed 4 nights in Mar 2024

10/10 Excellent

Marica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars for customer service. Every single staff member we interacted with during our stay were amazing. So helpful and polite. The property is located very conveniently to shopping, public transport, and restaurants. Felt very safe walking to the hotel at night (after attending a concert nearby). Will definitely be staying again.
Stayed 2 nights in Mar 2024

8/10 Good

William

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well kept the wall of the room in was a bit cracked but otherwise really nice, the gym is barely a gym
Stayed 1 night in Mar 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Carol

Traveled with group
The staff were very friendly and helpful! We really enjoyed our stay!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew, Lethbridge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, spacious rooms with high ceilings and stunning long internal hallways. Great value and easy to move around the city from here with free trams in the city block. Very little city noise which was surprising. All staff were lovely, check-in was fast and checkout easy too. I'd recommend this to anyone
Stayed 2 nights in Feb 2024