Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a TV in the lobby
A 24-hour front desk, an elevator, and multilingual staff
Tour/ticket assistance, smoke-free premises, and a porter/bellhop
More amenities include:
Wardrobes/closets and separate sitting areas
LED TVs with cable channels
Daily housekeeping and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Self parking on site (USD 3 per stay)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 10:00 AM
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
Spezia Restaurant
Things to do
Full-service spa
Gym
Outdoor pool
Sauna
Shopping
Steam room
Stereo
TV in common areas
Family friendly
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
ATM
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
6 meeting rooms
Business center
Computer station
Conference center
Outdoors
Rooftop terrace
Full-service spa
Facials
Manicures/pedicures
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
10 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
LED TV with cable/satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Desk
Laptop workspace
Safe
Separate sitting area
Policies
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. This is included in the price displayed. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Fernando Plaza
Hotel San Fernando
Hotel San Fernando Plaza
Hotel San Fernando Plaza Medellin
Plaza San Fernando
San Fernando Hotel
San Fernando Plaza
San Fernando Plaza Hotel
San Fernando Plaza Medellin
Hotel San Fernando Plaza Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Upgrade to a master suite paid 600,000 for upgrade then 3 days later they told me it was 1800000.00 more which was over 800.00 dollars with conversation. Then i get to the room and TV not working and remote control for the curtains needed new batteries. Then the toilet was running becaise needed a new flushing system but it doesnt there the wood from the sliding doors eaten up by termite and sink in bathroom dripping. Finally clock radio in the room alarm kept going off every two hours then i had to unplug it. They send maintenance to fix the issue and still the same problem. View from balcony beautiful but conditions of the walls really bad condition. Spoke to hotel management and all he had to say he was sorry. Sorry they say they are 5 star but the condition of the room they weren't even get a 3 star rating. If you get a master suite make sure its not 1806. I will forward these review to expedia and i have fotos of all these things.
Great location and the staff was great! Breakfast was included and was great as well. Loved that it also had a heated pool and sauna. Would stay here again if i visit Columbia again.
I like all the cleanses every where around the whole facility. Jaime the bartender excellent big plus. The only thing I did not like it was that I asked for the blower and the iron machine and o never got it.