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H10 Puerta de Alcalá

4.0 star property
Upscale eco-certified hotel, walk to Paseo de la Castellana

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for H10 Puerta de Alcalá

Terrace/patio
Front of property
Down comforters, minibar, in-room safe, individually furnished
Breakfast served, international cuisine
View from property
Reviews
9.2

Wonderful

Popular amenities

  • Restaurant
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • Room serviceRoom serviceRoom service

Check-in time

2:00 PM

Check-out time

12:00 PM
The price is P 10,982
Price available on 06/16/2024

Explore the area

Map
Alcala, 66, Madrid, Madrid, 28009
  • Popular LocationGran Via19 min walk
  • Popular LocationEl Retiro Park20 min walk
  • Popular LocationPrado Museum3 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)20 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Location was just perfect for us. It was literally 2 mins from the metro and easy walk access to the restaurants in Sala...
alexander
Apr 16, 2018
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Room options

Deluxe Double Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Superior Room (2 adults + 2 children)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 2 children)

9.2/10 Wonderful

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Superior Double Room Single Use

Down comforters, minibar, in-room safe, individually furnished

Superior Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 15 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

7.3/10 Good

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Down comforters, minibar, in-room safe, individually furnished

Double Room, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

9.3/10 Wonderful

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

7.7/10 Good

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Down comforters, minibar, in-room safe, individually furnished

Double Room

9.3/10 Wonderful

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use, City View

9.3/10 Wonderful

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 23 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room, City View

9.5/10 Exceptional

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

H10 Puerta de Alcalá is located in Salamanca, a neighborhood in Madrid, and is in a shopping district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Casa de Campo. Madrid Zoo Aquarium and Madrid Amusement Park are not to be missed.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • WiZink Center - 11 min walk
  • Gran Via - 19 min walk
  • El Retiro Park - 20 min walk
  • Prado Museum - 3 min drive
  • Puerta del Sol - 5 min drive

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Bentley´s Burger - ‬2 min walk
  • ‪La Cabezona - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk
  • ‪Don Dimas - ‬1 min walk

About this property

H10 Puerta de Alcalá

Upscale eco-certified hotel near WiZink Center
El Retiro Park and Prado Museum are located near H10 Puerta de Alcalá, which provides a poolside bar, a free daily manager's reception, and a terrace. The on-site international cuisine restaurant, Alcala Restaurant, serves breakfast. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), an electric car charging station, and coffee/tea in the lobby
  • A living plant wall, a banquet hall, and a porter/bellhop
  • Free newspapers, a computer station, and a gift shop
  • Guest reviews speak highly of the helpful staff and location
Room features
All 138 individually furnished rooms include thoughtful touches such as pillow menus and air conditioning, as well as amenities like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: EUR 22 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal outdoor pool opens in June
Only registered guests are allowed in the guestrooms

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 16.

How much does it cost to stay at H10 Puerta de Alcalá?

As of Jun 14, 2024, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá on Jun 16, 2024 start from P 10,982.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is H10 Puerta de Alcalá pet-friendly?

No, only service animals are welcome at the property.

How much is parking at H10 Puerta de Alcalá?

Limited spots are available.

What time is check-in at H10 Puerta de Alcalá?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at H10 Puerta de Alcalá?

Check-out is at noon.

Where is H10 Puerta de Alcalá located?

Located in Salamanca, this eco-certified hotel is within a 10-minute walk of Calle de Alcalá, Paseo de la Castellana, and Puerta de Alcalá. WiZink Center and Plaza de Cibeles are also within 15 minutes. Principe de Vergara Station is only a 2-minute walk and Retiro Station is 5 minutes.

H10 Puerta de Alcalá Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 874 reviews" "
Rating 8 - Good. 244 out of 874 reviews" "
Rating 6 - Okay. 52 out of 874 reviews" "
Rating 4 - Poor. 13 out of 874 reviews" "
Rating 2 - Terrible. 5 out of 874 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Charles

Traveled with family
Disliked: Staff & service
This hotel has completely lost our patronage, and I would not recommend it to anyone. We have stayed here twice before and were greeted warmly both times. This time, however, the staff seemed solely focused on getting our forms signed. We also experienced a rude encounter with one the attendants at the roof top bar.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, particularly if you want to enjoy the El Retiro Park. Beautiful roof top bar. But don’t think there is a proper roof top pool. It’s more like a plunge pool (and it was quite cold - though not impossibly cold). On busy days it’s best to book a chaise lounge (which you would only get for an hour if there are many guests requesting one). But I don’t go to Madrid to suntan. So for me, it was an excellent hotel. Beds were very comfortable. Room was cool as in elegant and the in-room coffee machine and coffee very good. Breakfast is quite good as well.
Stayed 2 nights in Jun 2024

8/10 Good

Delwyn

Traveled with group
Liked: Amenities, property conditions & facilities
Ours was a very nice room in a good location.
Stayed 2 nights in May 2024

10/10 Excellent

Maydel, Hialeah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 3 nights in May 2024

10/10 Excellent

Marino

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 3 nights in May 2024

10/10 Excellent

Alejandro

Stayed 2 nights in May 2024

10/10 Excellent

sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay. Rooftop restaurant was very nice. Comfortable bed and very clean hotel.
Stayed 2 nights in May 2024

10/10 Excellent

R W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location.
Stayed 4 nights in May 2024

10/10 Excellent

Jimena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Apr 2024

6/10 Okay

Laura

Traveled with group
The rooms need remodeling; the beds are fine, but the pillows aren't good. Not all rooms have slippers. We were a group and had 4 rooms; mine was one where the suitcases barely fit, and I noticed that others had their rooms arranged better. No bathrobes, the blow dryer was dirty, overall just average. Excellent location, excellent staff service. The rooftop is trendy, breakfast is okay.
Stayed 3 nights in Apr 2024