10/10 Excellent
Susan
Traveled with family
Feb 28, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrive to convenient to curbside luggage drop off w/ free entry to fun-for-all-ages water park steps away to relax and enjoy while you wait for room check in (so, have your swimwear readily available to change into at hotel entry restroom. Towels & lockers provided by water park). Electronic wrist bands work as room key,/payment method linked to room # for all hotel restaurants, snack stations and water park eateries (after room assignment). Upon checkin ( quick and easy), complimentary tokens are given for use at water park eateries or hotel game room. Children eat free from children's menu at all hotel restaurants. An extensive free hot breakfast buffet w/ Asian & western dishes served daily with plenty of child friendly foods & options for those w/ food allergies. A free air conditioned shuttle is available to/from shopping, Thai restaurants, night market & beach ( 5 minute walk to beach from drop off point). GREAT free child care center w/ extensive activities & caring attendants is provided on floor 5. The extensive infinity pool w/ incredible view and swim up bar along w/ kiddie pool offer a serene, refreshing swim option w/out the sand of the beach or crowds of the water park. Our immaculate family suite was SO child friendly w/ an adorable child tent and bunk beds our 4 year old LOVED. A friendly, helpful, attentive multi lingual staff worked tirelessly to ensure our stay was memorable & carefree. This 5* hotel will be our pick on all future visits!
Susan
Stayed 5 nights in Feb 2024