2/10 Terrible
Kieara
Traveled with group
May 27, 2024
Disliked: Staff & service, property conditions & facilities
Please Do not stay here. At 6:30 am, someone unlocked and attempted to enter my hotel room. The only reason they did not gain access is because I had the top lock engaged on the door. I immediately called the manager and she assured me she would check the cameras. Once I went to the front desk I was informed the cameras do not cover the area near my door. Initially I was told only the front desk attendant and the breakfast cook were present. However, The maintenance man comes from back and states that it may have been him entering for a work order. He states before he enters a room he always knock and announces “maintenance” before entering. This person did not say anything before or after attempting to enter my room. This was a lie! I left my contact information for the manager to give me a call but that never happened. The front desk worker offered to take $25 off my room but that was never applied. I am extremely disappointed and found the situation to be quite frightening especially being that I am a woman.
Kieara
Stayed 1 night in May 2024