2/10 Terrible
Ethan
May 21, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
I ate breakfast at the hotel and got food poisoning. I liked that the laundry was self service, however, the time on the machines when you start a load doesn’t mean anything. I put a load in the washer and the washer said 48 minutes, so I see a timer for 48 minutes to check on it.
When I came back, another guest’s load was in the washer and my load was at the front desk (thanks to the nice other guest). It turns out that my load was done for a while (well before 48 minutes) before the other guest called the front desk and had my load removed
There is a sign in the laundry room that the hotel is not responsible for laundry left in the machines and the laundry may be removed, but there was no mention that the timers on the machines could not be trusted and your load may not take the full time. That I didn’t like.
Ethan
Stayed 3 nights in May 2024