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Riu Cancun - All Inclusive

3.5 star property
Ocean-view property with a swim-up bar, near Forum Beach

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Riu Cancun - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Front of property - evening/night
Minibar, in-room safe, laptop workspace, blackout drapes
Buffet
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
  • SpaSpaSpa
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Free WiFiFree WiFiFree WiFi
  • Parking includedParking includedParking included

Enjoy the neighborhood

Map
Cancun, QROO
  • Popular LocationCancun Convention Center7 min walk
  • Popular LocationGaviota Azul Beach8 min walk
  • Popular LocationForum Beach9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

Room options

View all photos for Standard Room, Ocean View (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 44 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (B2C)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (B2C-US)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Sea View (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (E)

Minibar, in-room safe, laptop workspace, blackout drapes

Double Room (E)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Ocean View (L)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Room, Ocean View (L)

Highlights

Balcony
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room (M)

Minibar, in-room safe, laptop workspace, blackout drapes

Standard Double Room (M)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard

  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed OR 2 Double Beds

View all photos for Room Standard With Sea View

Minibar, in-room safe, laptop workspace, blackout drapes

Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Cancun

Located on the beach, Riu Cancun - All Inclusive is in Zona Hotelera, a neighborhood in Cancun with good shopping. Aquaworld and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also worth visiting. Looking to get your feet wet? Scuba diving and parasailing adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Cancun Convention Center - 7 min walk
  • Gaviota Azul Beach - 8 min walk
  • Forum Beach - 9 min walk
  • Chac Mool Beach - 14 min walk
  • Tortuga Beach - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Riu - 1 min walk
  • Kawachi Specialty Restaurant - 1 min walk
  • Starbucks - 3 min walk
  • Starbucks - 1 min walk
  • Turquesa Restaurant - 2 min walk

About this property

Riu Cancun - All Inclusive

All-inclusive eco-certified property near La Isla Shopping Mall
Cancun Convention Center and Forum Beach are located near Riu Cancun - All Inclusive, which provides a free breakfast buffet, 18 holes of golf, and a nightclub. With a white sand beach, beach massages, and sun loungers, this property is the perfect place to soak up some sun. Indulge in a massage, a facial, and a manicure/pedicure at Renova Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Enjoy the health club, as well as activities like beach volleyball, surfing/body boarding, and windsurfing. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a poolside bar.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, express check-out, and express check-in
  • Babysitting (surcharge), luggage storage, and ATM/banking services
  • Guest reviews give good marks for the family-friendly amenities, bar, and breakfast
Room features
All 569 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, recycling, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 6 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kawachi
  • Kulinarium
  • La Toscana
  • Miramar
  • Turquesa

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Nightclub
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 14 floors
  • Art Deco architecture
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Riu Cancun - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Riu Cancun - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riu Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at Riu Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Riu Cancun - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Riu Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, surfing/body boarding, volleyball, and more.

Where is Riu Cancun - All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Plaza Caracol Mall, Gaviota Azul Beach, and Forum Beach. Cancun Convention Center and Chac Mool Beach are also within 15 minutes.

Riu Cancun - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1496 out of 3084 reviews" "
Rating 8 - Good. 738 out of 3084 reviews" "
Rating 6 - Okay. 408 out of 3084 reviews" "
Rating 4 - Poor. 222 out of 3084 reviews" "
Rating 2 - Terrible. 220 out of 3084 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maria Celeste

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was my first time stay a Riu and I love it, the staff very friendly, food was very good with a lot options, very clean. The only thing I can say they have to improve, is to have more elevator, the wait time was horrible to go up and down
Stayed 3 nights in May 2024

8/10 Good

Bryan, Nederland

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Food was okay, room good but you could hear what people are talking in the next room. Try not to be loud haha
Stayed 2 nights in May 2024

2/10 Terrible

Neva

Disliked: Cleanliness, staff & service, property conditions & facilities
My daughter’s boyfriend was targeted and was kicked off of the premises leaving us to go find another hotel nearby away from us late at night and would not refund us for the stay. The mattress was stained and gross!
Stayed 5 nights in May 2024

8/10 Good

Connie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff wasn't very attentive but ok
Stayed 5 nights in May 2024

10/10 Excellent

Layla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice resort! Not so much kid friendly, but perfect for the baecation that I took. Definitely will be booking with Riu hotels moving forward!
Stayed 3 nights in May 2024

6/10 Okay

Ashley

Traveled with group, Traveled with partner
Disliked: Amenities
The first thing I’d like to mention is that the pools close at 7 and so does the pool bar. There is not much to do at the resort after 7 other than to sit in the lobby with a drink. There are two outside bars (one being the pool bar that closes early). If you go to the other bar for a drink, they will not service you without a shirt on. This seemed silly as it is outside and right by the pool. The rooms do not come with comforters. There isn’t room service which typically isn’t a problem for me but the only food spot that stays open past 10 is the sports bar and the food is not good. Compared to other resorts I’ve stayed at, the service was lacking. I’ve been to Cancun three times and this was my first time getting food poisoning. (I would avoid the fresh cut fruit as I think that’s how I got it). This is not a kid friendly resort if you have little ones. Over all the stay was okay, but I wouldn’t go back. I will say that the beach and ocean view was beautiful!
Stayed 5 nights in May 2024

2/10 Terrible

Mercedes

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience EVER!!! I’ve traveled a few times to Mexico and have never had such an unpleasant trip. It was 6 of us 3 adults 3 children the rooms barely have any AC no fan or AC in the bathrooms at all. It was super hot they tell you they will send you someone they never do. All restaurants after lunch close and coming back from excursions you only have the sports bar to grab something to eat which are sandwiches and burgers in a fridge COLD and you have to microwave yourself. No ROOM service you can not take food up to your room from the buffet they will take your plate off your hands. The drinks are horrible they all taste so bad we had to go out to get drinks. We paid cash a company inside the hotel by theater for transportation back to the airport driver never showed up the hotel said they weren’t responsible no body bothered helping or doing anything about it. I’ve never seen such a thing at the end the money you save YOU WILL SPEND in restaurants drinks transportation etc BOOK SOMEWHERE ELSE!!!
Stayed 4 nights in May 2024

10/10 Excellent

Pandeli

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 4 nights in May 2024

8/10 Good

Orjeta

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
We enjoyed our stay at riu cancun
Stayed 9 nights in May 2024

10/10 Excellent

Joel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, muy limpio y muy amable el personal de el hotel
Stayed 3 nights in Apr 2024