Ratings based on 994 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Incredibly attentive staff that was their for our whole stay. Cannot say enough good things about them. The room was fantastic and the whole hotel had a great vibe
Comment from Hotel Management
28 May 2024 by Kari Koskela, Hotel Management
Dear Rose, Thank you for taking the time to post your review about your recent stay at the Shangri-La Toronto! I am delighted to hear that you had a wonderful experience. We look forward to welcoming you back soon again. Kind regards,Kari KoskelaGeneral Manager
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
30 May 2024 by Kari Koskela, Hotel Management
Dear Amy, Thank you for your kind review of Shangri-La Hotel Toronto! We look forward to welcoming you back soon again. Kind regards,Kari KoskelaGeneral Manager
by A verified traveler
Posted 26 May 2024
Amazing experience and well worth it. Staff are extremely curtious. Valet is very professional.
Comment from Hotel Management
28 May 2024 by Kari Koskela, Hotel Management
Dear Isaac, Thank you for taking the time to post your review about your recent stay at the Shangri-La Toronto! I am delighted to hear that you had a wonderful experience. We look forward to welcoming you back soon again. Kind regards,Kari KoskelaGeneral Manager
by A verified traveler
Posted 20 May 2024
Excellent service!
Comment from Hotel Management
21 May 2024 by Kari Koskela, Hotel Management
Dear Ishtiaq, Thank you for the great review of our hotel! We are thrilled that you enjoyed your stay and hope to see you again very soon. Warm regards, Kari KoskelaGeneral Manager
by A verified traveler
Posted 19 May 2024
So nice!
Comment from Hotel Management
21 May 2024 by Kari Koskela, Hotel Management
Dear Ashley, Thank you for your kind review of Shangri-La Toronto! We look forward to welcoming you back soon again.Best regards, Kari KoskelaGeneral Manager
by A verified traveler
Posted 12 May 2024
Best
Comment from Hotel Management
13 May 2024 by Kari Koskela, Hotel Management
Dear Tessa, Thank you for taking the time to rate your experience with us. Your feedback is very much appreciated. We look forward to welcoming you back soon again.Warm regards, Kari KoskelaGeneral Manager
by A verified traveler
Posted 12 May 2024
Comment from Hotel Management
15 May 2024 by Kari Koskela, Hotel Management
Dear Jia, Thank you for your kind review of Shangri-La Toronto! We look forward to welcoming you back soon again. Kind regards,Kari Koskela General Manager
by A verified traveler
Posted 11 May 2024
by A verified traveler from Hanovewr
Posted 8 May 2024
Comment from Hotel Management
30 May 2024 by Kari Koskela, Hotel Management
Dear Steven, Thank you for your kind review of Shangri-La Hotel Toronto! We look forward to welcoming you back soon again. Kind regards,Kari KoskelaGeneral Manager
by A verified traveler
Posted 7 May 2024
A first class hotel.
Comment from Hotel Management
9 May 2024 by Kari Koskela, Hotel Management
Dear Sheena, Thank you for taking the time to rate your experience with us. We look forward to welcoming you back soon again. Best regards, Kari KoskelaGeneral Manager
