Ratings based on 2,977 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
We didn’t feel safe, there was no lock on the patio door, the toilet seat was loose and the exhaust fan in the washroom was very noisy.
by A verified traveler
Posted 31 May 2024
No complain
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 30 May 2024
It was a good place to stay and staff were friendly
Comment from Hotel Management
31 May 2024 by Jade, Hotel Management
Thank you for your positive feedback on your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Thank you for choosing Quality Inn & Suites.
by A verified traveler
Posted 30 May 2024
The staff were amazing. Picked us up from the airport in a timely manner and dropped us off and picked us up from the airport 4 times. Cleaned the room well while we were gone sightseeing. Offered breakfast which was decent
Comment from Hotel Management
31 May 2024 by Jade, Hotel Management
Thank you for your positive feedback on your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Thank you for choosing Quality Inn & Suites.
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
31 May 2024 by Jade, Hotel Management
Thank you for your positive feedback on your recent stay at Quality Inn & Suites. We are delighted to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Thank you for choosing Quality Inn & Suites.
by A verified traveler from New Liskeard
Posted 30 May 2024
The bathroom shower and stall needed some repairs. The property is aging but the rooms are clean and bright. The airplane noise is bothersome. Breakfast area is bright and a
good selection of food.
Comment from Hotel Management
31 May 2024 by Jade, Hotel Management
Thank you for your positive feedback on your recent stay at Quality Inn & Suites. We have notified our housekeeping team in regards to the shower stall needing some repairs . We are delighted to hear that you had an overall excellent experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future. Thank you for choosing Quality Inn & Suites.
by A verified traveler
Posted 29 May 2024
My stay was good. The only thing ill have to say is that the headboard came off the wall in the middle of then night. I spoke to front desk and they said they will have someone to come fix it and no one did and i had to spend another night with the headboard off the wall and almost falling on the bed. Since i didnt have the strenght to move.
Comment from Hotel Management
30 May 2024 by Jade, Hotel Management
We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a comfortable and enjoyable stay, and we apologize if we fell short in any way.Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back in the future and provide you with a better stay.
by A verified traveler
Posted 29 May 2024
Water taps were reversed, low water pressure shower, little hot water.
Doors could use some work: sound passes under main door due to gaps.
Comment from Hotel Management
30 May 2024 by Jade, Hotel Management
We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a comfortable and enjoyable stay, and we apologize if we fell short in any way.Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back in the future and provide you with a better stay.
by A verified traveler from New Westminster
Posted 29 May 2024
It's clean but smells awful in the room.
Comment from Hotel Management
30 May 2024 by Jade, Hotel Management
We are sorry to hear that your experience at our hotel did not meet your expectations. We strive to provide all of our guests with a comfortable and enjoyable stay, and we apologize if we fell short in any way.Thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back in the future and provide you with a better stay.
