Ratings based on 1,818 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Saint Laurent
Posted 13 Jun 2024
I called the front desk 3 times, once in the morning again before check out and lastly after arriving home because I forgot something in the room but it just rings and rings with no one to answer.
The room and the property itself was wonderful and well located.
by A verified traveler
Posted 12 Jun 2024
If you’re looking for a great room with a view, the Deluxe Room with CN Tower View is the way to go. Spectacular view!
by A verified traveler
Posted 11 Jun 2024
by A verified traveler
Posted 11 Jun 2024
It’s a nice hotel. My only complaint is that it was priced like 5 star hotel, but it was more like a 4 star hotel.
It’s good points were:
1. Professional and friendly staff,
2. Clean room and sheets
3. Comfortable bedding and pillows
4. Spacious room with foot storage options.
Some points for improvement include:
1. Very low pressure shower
2. No universal power sockets for international guests
3. Out of date usb-a charger
4. Rooms were too cold.
5. Towels were a bit worn.
6. No minibar or in room snacks (but very prompt room service so not really a problem).
This sounds very negative. I had a comfortable and happy stay. I just thought it was overpriced for what it was. I paid $730 AUD per night for 4 nights.
by A verified traveler
Posted 9 Jun 2024
It’s a good hotel .
by A verified traveler
Posted 9 Jun 2024
Great views, friendly staff and clean
by A verified traveler
Posted 8 Jun 2024
The staff name Christina on front desk was awesome.
by A verified traveler
Posted 5 Jun 2024
I really liked this property. I honestly stayed for the bath tub that overlooked the city. It was beautiful.
by A verified traveler
Posted 4 Jun 2024
by A verified traveler from Valley Cottage
Posted 4 Jun 2024