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Travel Advisories

Indonesia: Mt Agung Volcanic Activity, Bali

Due to increased volcanic activity in east Bali, travel may be impacted. Before travelling, please check your government’s travel advice and your airline’s website for the status of your flight.

If you need to change your flight-only booking

If you have booked on one of the Low Cost Carrier airlines available on the site, please be aware that Expedia cannot access your booking to make any changes or cancellations. Please contact the airline direct via their website or using the instructions in your confirmation email. Expedia can make alterations to your non-flight items, although we recommend you make changes to your flights direct with the airline before calling us to make changes to the non-flight items of your package booking.

Prepare potential dates for rebooking your travel according to the airline's policy coverage. Policies may change or be added at any time, so check for updates before rebooking. If your airline has not issued a policy, we can still assist you.

When you are ready to rebook, call us.

Low-cost airlines:

Expedia cannot make changes or cancel bookings with low-cost airlines. To change or cancel your flight with a low-cost airline, please contact them directly. If your package includes a low-cost airline flight, Expedia can change your non-flight items. Change your flight directly with the airline first, then call us to change the rest of your package booking.

Before calling Expedia to change your flight, please consider the following as it may help us handle your call quicker:

  • Airline policy coverage and rebooking requirements.
  • Potential dates for rebooking your travel.
  • Policies may change or be added at the discretion of the airline. Check for updates before finalizing your rebooking options.

When you are ready to change your flight, please contact an Expedia Customer Service Representatives at 1800 111 42468. Flights Assistance is available daily from 7 a.m. to 10 p.m.

If you need to change your hotel reservation

Log in to your Expedia account and go to My Itineraries.

If your hotel is available for cancellation, click the Cancel button to cancel and rebook according to your new travel plans.

If your account indicates that the hotel imposes a penalty for canceling or changing your reservation, contact an Expedia Customer Service Representatives at 1800 111 42468. We are available 24 hours a day 7 days a week.

If you need to change your package reservation

Check the flight section above for airline flexibility policies and advice and contact an Expedia Customer Service Representative at 1800 111 42468. We are available 24 hours a day 7 days a week.

If you need to change your rental car reservation

You can cancel your rental car reservation without penalty by logging in to your Expedia account and going to My Itineraries.

If you need to change an activities reservation

Contact an Expedia Customer Service Representative at 1800 111 42468. We are available 24 hours a day 7 days a week.

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