Ratings based on 813 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Mar 2024
small room but the beds were nice
by A verified traveler
Posted 3 Mar 2024
Close to the station. Very friendly staff.
by A verified traveler from Monaco/Monte Carlo
Posted 22 Feb 2020 on Orbitz
Nice staff, friendly, limited English. Hotel easy to reach from Metro Tsurumi Line.
Comment from Hotel Management
25 Feb 2020 by Nomin, Hotel Management
Thank you very much for staying at Best Western Yokohama the other day.
We appreciate your kind comments about the hotels good access, and we will try hard everyday to improve our staffs English.
Please feel free to contact us, if we can be of any help.
Hope we will see you again.
Best regards,
Best Western Yokohama, Nomin
by A verified traveler
Posted 8 Feb 2020
No parking space provided. Close to convenience store
Comment from Hotel Management
8 Feb 2020 by Nomin, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
Your comment is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If we can be of any assistance in the future, please don't hesitate to contact us.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Best Western Yokohama
by A verified traveler
Posted 27 Dec 2019 on Hotels
by A verified traveler
Posted 13 Dec 2019 on Hotels
by A verified traveler
Posted 30 Nov 2019
Best Western is wonderfully situated, with an amazing team of staff, cleaners, and facilities. This is my second time staying here after visiting 2 years prior, and unfortunately, you can see that it's been used in that time. However, it's small blemishes. The hotel is in an amazing location, and absolutely worth staying in!
Comment from Hotel Management
11 Dec 2019 by Best Western Yokohama, Nomin, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
Your visit is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If we can be of any assistance in the future, please don't hesitate to contact us.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Best Western Yokohama
by A verified traveler
Posted 4 Sep 2019 on Hotels
by A verified traveler
Posted 15 Aug 2019
near two train station JR & Keiyu line and near there got one mega don quijote. the neighbourhood is quite
Comment from Hotel Management
17 Aug 2019 by Nomin, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at .
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Best Western Yokohama
by A verified traveler
Posted 5 Jul 2019 on Hotels