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Ace Hotel New York
4.0 star property

Upscale hotel, walk to 5th Avenue

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Ace Hotel New York

Photo gallery for Ace Hotel New York

Lobby
Front of property
Living area
Lobby sitting area
42-inch LCD TV with cable channels, TV

Overview of Ace Hotel New York

8.2

Very Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • GymGymGym

Explore the area

20 West 29th Street, New York, NY, 10001
  • Popular LocationEmpire State Building6 min walk
  • Popular LocationMadison Square Garden9 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)51 min drive
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Room options

Deluxe Room, 1 King Bed, Multiple View (Medium King)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 King Bed, City View (Loft Suite)

cleanliness

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
LCD TV
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View (Large)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Multiple View (Small)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Double Bed, Multiple View (Single)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds, City View (Double)

cleanliness

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

New York

Ace Hotel New York is located in Manhattan, a neighborhood in New York, and is in the entertainment district and near a metro station. Manhattan Cruise Terminal and Port Imperial Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Check out an event or a game at Madison Square Garden, and consider making time for Chelsea Piers, a top attraction not to be missed.

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Bryant Park - 13 min walk
  • Times Square - 14 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 1 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • House Party Cafe & Lounge - 1 min walk
  • KazuNori: The Original Hand Roll Bar - 1 min walk
  • Lobby Bar at Ace Hotel New York - 1 min walk
  • Pergola - 2 min walk
  • Stumptown Coffee Roasters - 1 min walk

About this property

Ace Hotel New York

Upscale hotel near 5th Avenue
A short walk from Empire State Building and Madison Square Garden, Ace Hotel New York provides 2 coffee shops/cafes, a hair salon, and dry cleaning/laundry services. Be sure to enjoy a meal at Koloman, the onsite restaurant. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • A porter/bellhop, a 24-hour front desk, and an elevator
  • Concierge services, free newspapers, and multilingual staff
  • Guest reviews give good marks for the bar, helpful staff, and location
Room features
All 290 individually furnished rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak well of the clean, spacious rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 59 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–11:30 AM for a fee: USD 15–30 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Koloman

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 51.64 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15–30 per person
  • Self parking fee: USD 59.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 51.64 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Is Ace Hotel New York pet-friendly?

Yes, Ace Hotel New York allows dogs (limit 1 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Ace Hotel New York?

As of Mar 29, 2024, prices found for a 1-night stay for 2 adults at Ace Hotel New York on Mar 31, 2024 start from P 11,770.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Ace Hotel New York?

Self parking is available for USD 59.00 per day.

What time is check-in at Ace Hotel New York?

Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Ace Hotel New York?

Check-out is at noon.

Where is Ace Hotel New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building, and Madison Square Garden. Broadway and Bryant Park are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.

Ace Hotel New York Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 471 out of 1011 reviews" "
Rating 8 - Good. 277 out of 1011 reviews" "
Rating 6 - Okay. 145 out of 1011 reviews" "
Rating 4 - Poor. 73 out of 1011 reviews" "
Rating 2 - Terrible. 45 out of 1011 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Monica

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The hotel was very dark and moody. The ambiance was great, although the rooms were also incredibly dark. It was hard to do my makeup even. The floors were dirty, the bathtub had brown stains inside of it and would flood while showering. The room just felt… gross. The bar downstairs is great the staff was okay. Not the friendliest.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was great. Staff , room, location decor... all fantastic. I would definitely stay there again
Stayed 4 nights in Mar 2024

2/10 Terrible

Brian, Arlington

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine never works and they charged taxes and a destination fee —how does that happen outside of this reservation? If i book with Expedia, thar should cover it everything.
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew, New York

Stayed 2 nights in Mar 2024

6/10 Okay

cat

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Khoa, New Orleans

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice chic hotel in the midtown area of New York , walkable and lot of dining options. Rooms have urban style decor and bed was comfortable. Lobby bar is a chill place for a sip and resting after a long day walking around the city
Stayed 2 nights in Mar 2024

8/10 Good

gia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and room- only issue was room was on the warm side- and we couldn’t see where to adjust it
Stayed 1 night in Mar 2024

6/10 Okay

Matt

Liked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Anne, Columbus

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not put me in a room with “city view” that I paid for. Major, dangerous leak in bathroom that no one communicated to front desk after THREE attempts. Moldy old shower curtains that have to be against health code. Claims on room service like “Wagu beef” are patently FALSE. $9 (!) charge for water. Broken refrigerator. Bath tub doesn’t drain. Nothing has been update since I was here 14 years ago. Property fee is a joke. And same charge for a one-bedroom non city view so obviously the pricing is ARBITRARY.
Stayed 2 nights in Mar 2024