Upper West Side hotel rooms a the Empire Hotel Group

"Great hotel and staff loved it!"

"The Lucerne genuinely feels like a well-kept secret. I've rarely enjoyed a hotel stay as much as this one. I found the hotel to be clean, quiet, comfortable, safe, and convenient to so much of what I wanted to see during my visit. The value for the money is exceptional. All that would be enough to keep me coming back, but their in-house restaurant, Nice Matin, provided what may be the best, and certainly the fastest, room service I've ever had anywhere. Every meal was better than the last, and I still think about the ravioli I had on my last night. What an excellent experience. I'll be back as soon as my schedule allows."

"Great place to stay and wonderful location, easy transportation lots to do."

"Love your roof bar and great location"

"Was a perfect mini vacay! "

"Warm friendly and helpful staff! Daily cleaning, cable and other television services. "

"It was a very nice hotel, the rooms were very modern and cool looking."

"Pros: Spacious and clean room. Fantastic views of the Hudson River and NYC skyline. Convenient location close to Central Park, Lincoln Center, Carnegie Hall, shopping and great restaurants. Lovely staff. Cons: none "

"The Wallace was amazingly quite and spacious - especially for NYC. Great location with so many places within a 20 min walk or short cab ride. Particularly great access to AMNH, Central Park, and Lincoln Center. Staff was excellent, thoughtful and very accomodating."