Ratings based on 323 Verified Reviews

4.3 out of 5
75% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Nov 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 18 Oct 2023
Appreciated the shuttle to the Shinagawa train station. Great staff and service!
3 out of 5
by A verified traveler

Posted 27 Jun 2023 on Orbitz
Extremely noisy from rail traffic, tripping hazard in bathroom, no USB ports and in need of renovation.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jun 2023
5 out of 5
by A verified traveler

Great stay in Tokyo

Posted 18 Jan 2023 on Hotels
The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2022
5 out of 5
by A verified traveler

Posted 25 Aug 2020 on Hotels
Great hotel, and the staff are friendly and attentive. I cannot wait to stay there again in October.
4 out of 5
by A verified traveler

Posted 29 Feb 2020
Unlike other VIP Access hotels, there is no additional benefit arising from reservation of Tokyo Marriot Hotel through Expedia, e.g. discount in breakfast. In general, the room was spacious and the service of this hotel was good. During my stay, the room service staff had forgotten to replace towel and to refill teabags. Yet, hotel management attended to customer's request very promptly. I will consider staying in this hotel again.
5 out of 5
by A verified traveler

Amazing!

Posted 14 Jan 2020 on Hotels
It was I'm a great location, close to a main train station. Easy to get around.
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