Ratings based on 972 Verified Reviews

4.8 out of 5
100% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Apr 2024
This one of best hotels we have visited in years of international travel. If you go to Tokyo stay here.
5 out of 5
by A verified traveler

Posted 23 Apr 2024
Beautiful luxury property. Best breakfast buffet in Tokyo. Amazing location.
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great hotel, breakfast buffet delicious, and staff professional and friendly, love the little entry and exit from the station straight into the hotel, great for trips out. Would definitely recommend
5 out of 5
by A verified traveler

Posted 21 Apr 2024
Excellent location with top notch service by the hotel staff. Highly recommended.
5 out of 5
by A verified traveler

Posted 17 Apr 2024
In all our travels we never stayed in better hotel than this one.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Amazing property, even though next to busy Tokyo station but still very quiet. Super clean with friendly and professional staff. I would highly recommend this property and if I go back to Japan, I’ll be sure to stay here again.
5 out of 5
by A verified traveler from los angeles

Posted 15 Apr 2024
The location was great! Bed was very comfortable and hotel was very clean. The only negative review is the breakfast buffet.
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Great hotel. Great service.
5 out of 5
by A verified traveler

Posted 13 Apr 2024
Provided one of the best food with Tokyo 5 stars hotels, especially the japanese style food.
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Great hotel, just wish we were able to stay longer. Beds were comfortable, staff was nice and helpful, and the ease of catching a train the next morning was a breeze. We will definitely stay again the next time we are in Tokyo.