Ratings based on 806 Verified Reviews

4.4 out of 5
76% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 14 Apr 2024
Stayed with a family of four, including two elementary age kids. Not sure what went wrong but we booked the room with the double bunk bed and the double twin beds and somehow we ended up with the single bunk and double twin. Tried to explain but something must have gotten lost in translation. We made due with the smaller room but we definitely could have used the bigger room. Nevertheless, the property itself was fine. Staff was friendly. And had some nice amenities with the free coffee/espresso and morning snack. You can pay a little more for a quick meal too. It's no more than 10 mins from a number of stations on major lines including a big one in Shimbashi Station. The other thing you'll soon find is the area is FULL of business people during the week. From the rush of commuters in during the morning, to people grabbing a drink after work. But because of that, there are plenty of places to eat and drink. The hotel itself also has plenty of business travelers. Overall, a better place for solo or duo travelers, but not a bad place for kids if you temper your expectations and don't mind a typical small Japanese room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Apr 2024
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Very clean, comfortable, and of course an amazing shower as expected from the b hotels. My only complaint and this is a personal issue was the walking distance from train stations. Seems like it’s located exactly between Shinbashi and Toranomon stations. Can be a potential pain especially if it’s raining. Other than that, I’ve been very satisfied with my stays at the b hotels. My previous stay back in December ‘23 was at the b Ginza.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2024
4 out of 5
by A verified traveler

Posted 18 Mar 2024
The hotel was good and in a reasonable location The only issue I had was that the room air con unit had its temperature centrally set so I couldn't set it to my comfort level
4 out of 5
by A verified traveler

Posted 15 Jan 2024
Great little base to explore Tokyo
5 out of 5
by A verified traveler

Good value and location

Posted 12 Jan 2024 on Hotels
Very helpful staff. Double check on sending my luggage to next hotel. Soup for breakfast was easy simple and fast.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2024