- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only upon check-in, I was told that the whole hotel will be no electricity from 1-5am due to maintenance work, which means the room will be in total darkness & no ventilation as the aircon are not working. Was told by staff this is planned 1 yr ago & they have informed all business partners, online vendors etc.. However at the time of booking my stay, I was not informed & it's not stated on your website. During the maintenance night, there isn't any special rate given & I still pay for the full price.