Ratings based on 991 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
Useful and good value if you want to be in this part of the city.
by A verified traveler
Posted 1 Apr 2024
The hotel is located within 15 min walk from Tokyo Tower, and in my opinion that should be pointed out as a highlight.. it’s close to a subway.. but the distance like 4min walk that’s indicated on Expedia description is unrealistic.. unless you run.. The property is on a small side but that’s to be expected.. overall - a good option/price.
by A verified traveler
Posted 29 Mar 2024
by A verified traveler
Posted 21 Mar 2024
Compact and serve the purpose of short stay
by A verified traveler
Posted 27 Jan 2024
The space of my room was unexpectedly smaller than I expected, however, I was satisfied with the location close to the stations for JR, Monorail and subway station.
by A verified traveler
Posted 4 Jan 2024
by A verified traveler
Posted 2 Jan 2024
We liked the area and the staff were extremely helpful! The room was smaller than other Fresa Inns we stayed at, and the hall area didn’t seem super clean. Otherwise the location was great for transportation and temples!
Comment from Hotel Management
4 Jan 2024 by ANH, Hotel Management
Thank you for taking the time to share your feedback. We truly appreciate your kind words about our helpful staff and the fantastic location, which we agree, is ideal for exploring transportation options and nearby temples.We're sorry to hear that the room size did not meet your expectations; guest comfort is a priority for us, and we'll certainly consider this in our ongoing efforts to enhance our accommodations. Additionally, we appreciate your observation about the hall area, and rest assured, we're addressing this concern to ensure a consistently clean and welcoming environment for all our guests.Your input is invaluable, and we hope that, despite these observations, you were able to enjoy your overall stay with us. We would be honored to welcome you back in the future, and we'll do our best to ensure a more enjoyable experience. Please feel free to reach out if you have any further comments or if there's anything specific you'd like us to address.Thank you once again for choosing our hotel, and we look forward to the opportunity of hosting you again.
by A verified traveler
Posted 23 Dec 2023
by A verified traveler
Posted 7 Dec 2023
by A verified traveler
Posted 1 Dec 2023
The staff is very nice and helpful.
Comment from Hotel Management
5 Dec 2023 by Tu, Hotel Management
Dear Mary,Thank you for staying at Soutetsu Fresa Inn Hamamatsucho Daimon and taking your precious time to give us feedbacks. Your comments are very meaningful for us to improving our facilities and customer services. We are looking forward to serving you again soon.Sincerely.Soutetsu Fresa Inn Hamamatsucho DaimonReceptionist
