Ratings based on 966 Verified Reviews

4.2 out of 5
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 14 Apr 2024
Location is near the confusing Shinjuku station. Plenty of restaurants around. Good area to stay for first time visit to Japan
4 out of 5
by A verified traveler from Tamuning

Posted 14 Apr 2024
Room was really small, but clean. Hotel was located well, near lots of shopping/dining/attractions and public transport. Staff was friendly and attentive.
5 out of 5
by A verified traveler

Posted 9 Apr 2024
Great property overall.
2 out of 5
by A verified traveler

Posted 8 Apr 2024
Small. Heater not working. Old
5 out of 5
by A verified traveler

Posted 8 Apr 2024
Location was great
5 out of 5
by A verified traveler from Miami

Posted 4 Apr 2024
Great for the money in Tokyo. Amazing staff and excellent customer service! Thank you for everything!
3 out of 5
by A verified traveler from Sandler

Posted 25 Mar 2024
The hotel is near everything. But at night crowd gets rowdy, bunch of drunks and you have to be careful walking, bunch of vomit on side of the streets
4 out of 5
by A verified traveler

Posted 15 Mar 2024
The hotel is walking distance to a lot of restaurants, Don Quixote, the subway station and the bus station. Very convenient if you will be traveling to other cities. The staff were very nice and friendly. My only concern was the room was too warm for me and we can’t adjust the thermostat. The lowest temperature we can bring it to is 23 degrees C. Also the bathroom wasn’t very nice cos it’s like a bathroom in an RV
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Mar 2024
4 out of 5
by A verified traveler

Posted 2 Mar 2024
Good but could be better