Ratings based on 2,904 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Apr 2024
Staff excellent. Dining great. Planning to return to Japan next year, planning to stay at Prince.
5 out of 5
by A verified traveler

Posted 17 Apr 2024
I really love this hotel!!
4 out of 5
by A verified traveler

Posted 16 Apr 2024
Very safe area, 3 minutes walk to train station, train going directly to Narita airport.
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Ive traveled alot for work. And this was probably one of the best hotels I've ever stayed in.
3 out of 5
by A verified traveler from Mililani

Posted 16 Apr 2024
This hotel is extremely convenient for transit options, shopping/dining, and entertainment. The hotel offers family friendly activities such as a bowling alley and aquarium. With a 711 convenience store onsite, there’s always a simple food option next to the variety of restaurants offered. Sadly, the quality of cleanliness and amenities have decreased. Our room was not vacuumed, tables not wiped down (dusty), the bathroom tiles were dirty, and room amenities were a bare minimum. Sustainability is understandable, but soaps/shampoos weren’t refilled once and a toothbrush was the only provided amenity. Of the several stays that we’ve booked, the quality has gone down significantly in the last 6 months, and we can only hope things will improve. It was slightly disappointing coming from a cheaper Daiwa Roynet Hotel where cleanliness and amenities were 10/10.
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Good
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Good.
3 out of 5
by A verified traveler

Posted 15 Apr 2024
$300 a night for a motel quality room, overcrowded, not recommended for individual travelers.
2 out of 5
by A verified traveler

Posted 14 Apr 2024
Great staff. Dated rooms with awful furniture: desk chair was trash and the bed was laughable. You will feel the metal in the “mattress.” I actually can’t believe I paid what I did for this place.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024