Ratings based on 996 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 5 Mar 2024
I travel a lot internationally for work, and i am not too restricted by my company’s travel budget for international travel, and i can honestly say this is the nicest hotel (for business) from top to bottom that I have ever stayed in the world. If i had to list a complaint, i just dont think I could conjure one.
by A verified traveler
Posted 5 Mar 2024
Absolutely exceptional stay! We stayed a week for the Tokyo Marathon and we couldn’t be more happy with the location and hotel it’s self. It is truly 5 stars! Will be returning with the family!
by A verified traveler
Posted 4 Mar 2024
by A verified traveler
Posted 29 Feb 2024
Excellent service and impeccable cleanliness. Such a lovely place.
by A verified traveler
Posted 20 Feb 2024
Excellent property, outstanding service, and even if I tried, I don't think I could find a single thing to not be happy about. Stayed here 3 nights at the start of our trip and stayed at the Four Seasons Marunouchi for our last night of the trip. If you are trying to decide between the two, I would highly recommend you choose the Palace. Four Seasons was great...The Palace was better.
by A verified traveler from Vancouver
Posted 17 Feb 2024
Probably the best choice for a short stay in Tokyo
by A verified traveler from New York
Posted 20 Jan 2024
This is my 2nd stay in Palace Hotel Tokyo.
Staffs are kind, atmosphere is great and restaurants are wonderful.
by A verified traveler
Posted 30 Dec 2023
by A verified traveler
Posted 15 Dec 2023
by A verified traveler
Posted 26 Nov 2023