Ratings based on 963 Verified Reviews

4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Apr 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Apr 2024
5 out of 5
by A verified traveler

Posted 12 Apr 2024
Beautiful hotel, the attention to detail is fantastic. The entire staff was always very attentive and helpful. Excellent breakfast too.
5 out of 5
by A verified traveler

Posted 7 Apr 2024
You won’t find a better hotel with excellent service from when you get out of your taxi to when they walk you through the hotel to get you to your room. Probably the best hotel I’ve stayed in my life. Would come back.
5 out of 5
by A verified traveler from Shenanadoah

Posted 3 Apr 2024
Outstanding. A classic hotel with outstanding Japanese service and care. Bathroom a bit small but not an issue.
5 out of 5
by A verified traveler

Posted 1 Apr 2024
The hotel is beautiful and the staff are amazing. I really like the Frank Lloyd Wright touches. I would definitely stay here again in the future.
5 out of 5
by A verified traveler from Seattle

Posted 1 Apr 2024
Staff provided beyond the call service to an injured member of our group. Everything about the hotel was dignified and classy
5 out of 5
by A verified traveler from Longmont

This traveler left a rating score only Posted 29 Mar 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2024