Ratings based on 963 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 12 Apr 2024
Beautiful hotel, the attention to detail is fantastic. The entire staff was always very attentive and helpful. Excellent breakfast too.
by A verified traveler
Posted 7 Apr 2024
You won’t find a better hotel with excellent service from when you get out of your taxi to when they walk you through the hotel to get you to your room. Probably the best hotel I’ve stayed in my life. Would come back.
by A verified traveler from Shenanadoah
Posted 3 Apr 2024
Outstanding. A classic hotel with outstanding Japanese service and care. Bathroom a bit small but not an issue.
by A verified traveler
Posted 1 Apr 2024
The hotel is beautiful and the staff are amazing. I really like the Frank Lloyd Wright touches. I would definitely stay here again in the future.
by A verified traveler from Seattle
Posted 1 Apr 2024
Staff provided beyond the call service to an injured member of our group. Everything about the hotel was dignified and classy
by A verified traveler from Longmont
Posted 29 Mar 2024
by A verified traveler
Posted 25 Mar 2024