Ratings based on 944 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Mar 2024
Excellent experience.
Easy to move anywhere through the station that is just in front.
by A verified traveler
Posted 24 Mar 2024
Recommend by my friends,but do like it .
Comment from Hotel Management
25 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We heard that it was introduced by your friends, and we are glad that you liked it.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome Manager
by A verified traveler
Posted 21 Mar 2024
This hotel is nearby restaurants and shops at walking distance. The staff was friendly, the rooms were clean. The beds were a bit hard for me. Overall, I would stay here again.
by A verified traveler
Posted 11 Mar 2024
Had a wonderful experience staying here.
Comment from Hotel Management
12 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Justine,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are very happy to hear that you enjoyed your stay with us.We will continue to value every single comment as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.Villa Fontaine Grand Tokyo Shiodomehotel manager
by A verified traveler
Posted 10 Mar 2024
Wonderful location and people are friendly
Comment from Hotel Management
12 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Yoko ,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are very grateful for your kind words of praise for our staff. Encouraged by your kind words, we will continue to strive to improve our services.We will continue to value every single comments as we strive to improve our services, and we hope you will visit our hotel again when you are in the area.Villa Fontaine Grand Tokyo Shiodomehotel manager
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
10 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued GuestThank you very much for choosing Hotel Villa Fontaine Grand Tokyo-Shiodome from all the choices possible. We would also like to thank you for taking the time out of your busy schedule to share your comments about your stay with us.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 6 Mar 2024
Comment from Hotel Management
10 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Kelly,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We hope you enjoyed your stay with us. We would be very happy to hear about any problems you may have had during your stay with us.Once again thank you for your time and we hope to see you again.Hote Villa Fontaine Grand tOkyo-Shiodome, Manager
by A verified traveler
Posted 5 Mar 2024
Friendly staffs.
Comment from Hotel Management
6 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear MilagrosThank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are pleased to hear your high evaluation of our staff's service. Your kind words are our daily encouragement.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.
by A verified traveler
Posted 27 Feb 2024
Clean, good room services and housekeeping.
Though the location a bit far away from high street, connecting with Metro and training could help.
Comment from Hotel Management
2 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are very pleased to hear your compliments about house keeping. However, we are very sorry for the inconvenience caused by the place. We will take your comments into consideration and strive to provide better service.We will continue to strive for the satisfaction of all our guests. We look forward to welcoming you back to Hotel Villa Fontaine Grand Tokyo-Shiodome.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager
by A verified traveler
Posted 27 Feb 2024
Very helpful staff
Comment from Hotel Management
2 Mar 2024 by ヴィラフォンテーヌグランド東京汐留 くちこみ担当, Hotel Management
Dear Valued Guest,Thank you for choosing to stay at Hotel Villa Fontaine Grand Tokyo-Shiodome and taking the time to share your comments regarding your stay.We are relieved to hear that you had a comfortable stay.We will do our best to provide you with satisfactory service anytime you visit us. We are looking forward to welcoming you back in the not too distant future.Hotel Villa Fontaine Grand Tokyo-Shiodome, Manager