Ratings based on 975 Verified Reviews

4.2 out of 5
82% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Watsonville

Posted 18 Apr 2024
For the price during high travel (Cherry Blossom Season) Can't go wrong with this property. It's about a 15min walk from Shinjuku Station (once you figure out how to get out if the station. Lol) 7-eleven is just around the corner and plenty of dining options with in 10min walking radius. The room itself was clean and amenities were great, but just a bit outdated. Could use an upgrade. The staff was very friendly and professional. Would recommend this place to any first time traveler to Japan.
Comment from Hotel Management
18 Apr 2024 by Hotel Villa Fontaine Shinjuku Manager, Hotel Management
Thank you for staying at Villa Fontaine Shinjuku.Glad to hear your comment, hope you had a great time with us.We are look forward to seeing you again!
5 out of 5
by A verified traveler

Posted 16 Apr 2024
The property was very clean and provided amenities easily accessible both on the floor and on the level you stay at. Very easily accessible to two Yamanote line stations
Comment from Hotel Management
17 Apr 2024 by Hotel Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you for staying Villa Fountaine Tokyo Shinjuku.Glad to hear that you had a great time with us.As you said, Shin-Okubo Station and Shinjuku Station are near the hotel. It's about a 10 minute walk to the hotel. It's a 4-minute walk from Seibu-Shinjuku Station, so please take advantage of it.Look forward to seeing you again.Villa Fontaine Tokyo Shinjuku
4 out of 5
by A verified traveler

Posted 5 Apr 2024
Great hotel for the price. Only issue was the pillow was weird. I believe it's called a Sobakawa type pillow but that was a bit unusual. Not bad, but unusual.
Comment from Hotel Management
8 Apr 2024 by Hotel Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you for staying Villa Fountaine Tokyo Shinjuku.Glad to hear that you had a great time with us.The soba pillow is typical Japanese pillow, so it maybe a little bit unique.Look forward to seeing you soon.Villa Fontaine Tokyo Shinjuku
4 out of 5
by A verified traveler

Posted 3 Apr 2024
Close to dining and shopping
Comment from Hotel Management
4 Apr 2024 by Hotel Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you very much for choosing to stay at Hotel Villa Fontaine Tokyo Shinjuku and for taking the time to write a review. We are glad to hear you were enjoyed staying with us. We are look forward to seeing you soon. Fontaine Tokyo Shinjuku Manager
5 out of 5
by A verified traveler from Seattle

Posted 25 Mar 2024
It's perfect spot when Villa Fontaine locates in Shinjuku which makes it easy to get to anywhere in Tokyo. The area has plenty of restaurants, convenience stores, and shopping department. In addition, the service of the hotel is excellent, staff is very professional and helpful. We had a good time in Tokyo.
Comment from Hotel Management
26 Mar 2024 by Hotel Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you very much for choosing to stay at Hotel Villa Fontaine Tokyo Shinjuku and for taking the time to write a review.We are also very pleased that you were satisfied with your stay.We would also like to invite you to stay with us again when you come to Tokyo.We sincerely look forward to welcoming you back again.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Highly recommend
Comment from Hotel Management
25 Mar 2024 by Hotel Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you very much for your stay at Hotel Villa Fountain Tokyo Shinjuku. Thank you for taking time out of your busy schedule to provide us with a review of your stay. We hope you had a relaxing and enjoyable time at our hotel. Thank you for your comments and we will continue to improve our services. We hope you will enjoy our hotel next time you come to Japan. We look forward to welcoming you back to our hotel.
5 out of 5
by A verified traveler

Posted 24 Mar 2024
Great staff and location
Comment from Hotel Management
25 Mar 2024 by Hotel Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you very much for your stay at Hotel Villa Fountain Tokyo Shinjuku. Thank you for taking time out of your busy schedule to provide us with a review of your stay. We hope you had a relaxing and enjoyable time at our hotel. Thank you for your comments and we will continue to improve our services. We hope you will enjoy our hotel next time you come to Japan. We look forward to welcoming you back to our hotel.
5 out of 5
by A verified traveler

Posted 17 Mar 2024
Staff were very accommodating and all spoke English. Great personal amenities that you could pick and choose from. Rooms were quiet despite being in the middle of lots of nightlife. Was walking distance to many train stations and fun things to see and shop.
Comment from Hotel Management
17 Mar 2024 by Hotel Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you very much for staying at Hotel Villa Fontaine Tokyo Shinjuku. We would also like to thank you again for giving us a perfect score. All of us at Hotel Villa Fontaine Tokyo Shinjuku will continue to make every effort to provide you with the kind of service that will make you want to come back again in the future. We look forward to welcoming you again.Hotel Villa Fontaine Tokyo Shinjuku Manager
5 out of 5
by A verified traveler

Posted 15 Mar 2024
Comment from Hotel Management
16 Mar 2024 by Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you very much for choosing to stay at Hotel Villa Fontaine Tokyo Shinjuku and for taking the time to write a review. We are also very pleased that you were satisfied with your stay. We would also like to invite you to stay with us again when you come to Tokyo. We sincerely look forward to welcoming you back again.Villa Fontaine Tokyo Shinjuku Manager
5 out of 5
by A verified traveler

Posted 5 Mar 2024
This location is like the heart of Shinjuku Japan. You have food, bars, transits and everything by walking distance. CLOSE BY WALKING DISTANCE. Def will be staying here again if I ever visit Japan again.
Comment from Hotel Management
5 Mar 2024 by Villa Fontaine Tokyo Shinjuku Manager, Hotel Management
Thank you very much for choosing to stay at Hotel Villa Fontaine Tokyo Shinjuku and for taking the time to write a review.We are also very pleased that you gave us a high score and satisfied with your stay.We would also like to invite you to stay with us again when you come to Tokyo.We sincerely look forward to welcoming you back again.