Ratings based on 998 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2024
Convenient location in the busy area
by A verified traveler
Posted 6 Jan 2024
I like the location. 8 minutes walk from Shinjuku station and very close to Kabukicho. The room feels a bit old. The ceiling light was a bit hard to adjust, and there’s no room services (guests have to grab new towel themselves). So overall, great location, average room.
by A verified traveler
Posted 28 Nov 2023
It's a fair walk from the station but right beside Golden Gai and Kabukicho and a 10 minute walk from the park. And there are plenty of affordable places to eat at nearby.
The rooms are quite depressing. The hotel is very scruffy with scuff marks on the walls everywhere. They have a "no cleaning" policy during stays, but I really wondered if they clean much between visits. The bed is also of low quality. (I stayed in 13 hotels this trip and about 47 if I count earlier trips.) So many hotels have air purifiers which I never use, but here I would have liked one because it is a smoking only hotel. Yes, all rooms are smoking rooms. Unfortunately, there was no air purifier. The breakfast was also very mediocre, but then again, it cost almost nothing.
Despite these misgivings, the location makes up for a lot and I would consider staying here again.
by A verified traveler
More like a budget hotel
Posted 19 Oct 2023 on HotelsAverage hotel, a little far to walk to Shinjuku station. The service average and towel need to be collected. However, the price very reasonable.
by A verified traveler
Posted 11 Oct 2023
This is as a great place to stay for our first trip to Japan. A proper 3 star hotel with all needed amenities and very professional and courteous staff. We liked that they had linen available in the lobby for us to grab as needed and umbrella’s available for when it rained. It was also close to an Anytime Fitness, so be sure to bring your fob if you are a member. The only challenge was the room was very small, but we got used to it and made it work. Small rooms are the norm here but as an American, it was an adjustment. I would recommend this hotel to anyone looking for a safe, quiet and comfortable stay in the Shinjuku area.
by A verified traveler
Posted 26 Sep 2023 on Hotels
by A verified traveler from San Diego
Posted 18 Jul 2023
Great location. Its about a block from an underground subway tunnel that will take you to all the trains in Shinjuku. Excellent breakfast. Friendly staff. The only thing I was disappointed in was the TV didn't have any English stations. If you want to enjoy Shinjuku, this is the place.
by A verified traveler
Posted 6 Jun 2023
by A verified traveler
Posted 27 Feb 2023
I liked the quiet room with comfortable bed.
I did not like the hard pillows or that there was no tea or coffee provided in the room, or unless you paid for the breakfast package.
by A verified traveler
Posted 19 Feb 2023 on Hotels