Ratings based on 789 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Kansas city
Posted 14 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Good walking distance from train statjon. Rooms a bit small, but good for the price
by A verified traveler
Posted 13 Jan 2024
The room was very small and conjusted.. The area around the hotel was good , the station and convenience store was nearer to the hotel . One of the hotel staff behavior was not so good and friendly … overall it was ok
by A verified traveler
Posted 26 Dec 2023
All of the staff were so friendly, helpful and kind- the room was always clean and tidy and Ikebukuro is a wonderful place to stay. Thank you so much again!
by A verified traveler
Posted 25 Dec 2023
Perfect place to just sleep, shower, and store your bags.
by A verified traveler
Posted 14 Nov 2023
by A verified traveler
Posted 7 Oct 2023
The Stay
Hotel New Star Ikebukuro is located conveniently near Ikebukuro station (5-10 minute walk, depending where you exit). I guess this is what you call the typical business hotel for business travelers. It has most if not all the essential you'll need for the stay. But is not a fancy like some of the big name hotel, but is not bad. The place is old, but they keep it fairly clean (to Japan standard), compare to some motel and hotel. Don't expect a nice view or nice lighting, but is a decent place to stay if you don't want to share rooms.
The Miscellaneous
The hotel is located in a good location with different various shop, restaurants, and other amenities nearby (I mean it is in Tokyo). They are conveniently walkable. Sunshine City is also a walkable distance as well. The staff seem sincere and try to explain the process to travelers. They mention you should leave the key with them before you leave to explore so they can clean the room when you are out. All in the all, it is not an upscale place, but is a decent place if you are looking for something not super expensive to stay the night.
by A verified traveler
Posted 13 Sep 2023
The building and rooms are clearly old, but notably well taken care of. The staff were always very friendly and helpful. There’s at least 4 convenience stores within a couple minutes walking distance and the nearest entrance to the train station is also only a couple minute walk away. They advertise laundry services, but I learned that the laundry was offsite and had to be paid for, which was a bit unfortunate
by A verified traveler
Posted 12 Sep 2023
by A verified traveler
Posted 31 Jul 2023
Fantastic accommodations
