Ratings based on 958 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Apr 2024
This property has great location but suffer from bad cleaning jobs When I check in to my room I find a dirty coffee table I have to clean it before I can use it
5 out of 5
by A verified traveler

Posted 24 Apr 2024
Great place to stay. Amazing service
5 out of 5
by A verified traveler

Posted 23 Apr 2024
The staff are awesome! Very friendly and helpful!!!
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Amazing view of the city, courteous and friendly staff. Breakfast buffet was average. The best part is that it’s right next to the train station! The price is not bad for what you get. The room is small and the bathroom needs an update
4 out of 5
by A verified traveler from SUNNY ISLES BEACH

Posted 22 Apr 2024
The building reception is hard to find the elevator to get to it. The remote is hard to navigate and the channels are not catered to foreigners. Nothing to watch at night. The room is a little small but the staff is very friendly and welcoming.
2 out of 5
by A verified traveler

Posted 22 Apr 2024
I stayed at that hotel for 4 days and the front desk staff's attitude was matter-of-fact.
5 out of 5
by A verified traveler from Richmond Hill

Posted 22 Apr 2024
Very nice hotel. Friendly staff. Convenient location.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Apr 2024
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Great location at Tokyo station with numerous shopping centers and dining options available. Hotel was clean and rooms were decent size!
5 out of 5
by A verified traveler

Posted 19 Apr 2024
Beautiful hotel that is conveniently located with excellent, helpful staff.