Ratings based on 905 Verified Reviews

3.5 out of 5
75% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 13 Apr 2024
Quiet location and helpful staff. They got me a soft pillow (ask for one when you book).. You can leave your bags if you have a late departure. Wi-Fi was intermittent. Maybe because our room was at the end of the corridor.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Apr 2024
3 out of 5
by A verified traveler

Posted 31 Mar 2024
Restroom had a stench and room/restroom were quite small and really cold but we just needed a room to sleep in anyway. Floors/walls were super thin tho. Could here next door neighbor’s fight one night. Really close to a train station/shops/restaurants tho. If you wanted you could ways walk to downtown Shinjuku. Took about 15 minutes. Otherwise, hotel itself was pretty drab. Suited just for sleeping and nothing else
3 out of 5
by A verified traveler

Posted 26 Mar 2024
It suited my purpose of short stay. If you want luxury, it is not the right place.
3 out of 5
by A verified traveler

Posted 27 Feb 2024
Great placement between Shin-Okubu station and Okuba station. Check out with key dropoff at the front desk was very convenient.
2 out of 5
by A verified traveler from Perth

Posted 3 Jan 2024
It was clean but the coffee shop was closed at all times
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 29 Nov 2023
Loved it
5 out of 5
by A verified traveler

Posted 5 Nov 2023
The staff was friendly and the rooms were clean.
5 out of 5
by A verified traveler

Posted 22 Oct 2023
Helpful staff and right in the close proximity to the main stop