Ratings based on 996 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
It's a fairly busy hotel. As soon as you walk in the lobby it is filled with guests either checking in/out, lining up for coffee or lining up for the restaurant. The staff were very friendly and accommodating.
Our room was very spacious and clean.
The bathroom was nice but does not have a fan, so it gets pretty foggy in there after showering. The bathtub glass barrier is very deceiving, it's actually is a door that swings out. One can actually fall out not knowing this. Doesn't serve its purpose the water still spills out onto the floor when you shower since it is only not even a half barrier. Other than that it's a very nice hotel with wonderful amenities, gym, swimming poot & tennis court which I had fun using. Walkable to a lot of restaurants and shopping. Easily access to subway as well.
by A verified traveler
Posted 16 Apr 2024
It is walkable to several subway stations. The hotel also has a free shuttle bus to Shibuya Station a transport hub and los of eateries nearby.
by A verified traveler
Posted 15 Apr 2024
Shuttle bus to Shinjuku station made a big differenc
by A verified traveler
Posted 10 Apr 2024
Strategic location
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 2 Apr 2024
by A verified traveler
Posted 2 Apr 2024
Perfect. No other words needed.
by A verified traveler
Posted 28 Mar 2024
Service is terrible
by A verified traveler
Posted 26 Mar 2024
Wonderful hotel
