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Reviews

4.6 / 5Wonderful
519 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Tokyo Midtown
    13 min walk
  • Popular Location
    Nezu Art Museum
    16 min walk
  • Popular Location
    Tokyo Tower
    9 min drive
  • Airport
    Tokyo (HND-Haneda)
    25 min drive

Book online or call:

1 800 1 114 2468

Your dates need to occur after 2020-01-28. Try updating your dates to see prices for your trip.

    About this area

    Tokyo

    Located in Tokyo's Minato neighbourhood, Grand Hyatt Tokyo is in the city centre and connected to a shopping centre. Tokyo Imperial Palace and NHK Hall are cultural highlights, and some of the area's activities can be experienced at Roppongi Hills and KidZania Tokyo. Looking to enjoy an event or a game? See what's going on at Meiji Jingu Stadium or Tokyo National Olympic Stadium.

    Popular Location

    What's nearby

    • Tokyo Midtown - 13 min walk
    • Nezu Art Museum - 16 min walk
    • Tokyo Tower - 9 min drive
    • Shibuya Crossing - 10 min drive
    • Meiji Jingu Shrine - 14 min drive

    Getting around

    • Hatsudai Station - 7 min drive
    • Roppongi Station - 7 min walk
    • Tokyo (HND-Haneda) - 25 min drive

    Restaurants

    • Where to eat
    • Fiorentina – Serves breakfast, lunch and dinner.
    • Chinaroom – Restaurant. Serves lunch and dinner.
    • The French Kitchen – Restaurant. Serves breakfast, brunch, lunch and dinner.
    • Keyakizaka – Restaurant. Serves lunch and dinner.

    About this property

    Grand Hyatt Tokyo

    This smoke-free hotel features 7 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness centre and a coffee shop/café. All 387 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are flat-screen TVs with digital channels.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: JPY 5000 per night
    Valet parking: JPY 5000 per day
    Electric car charging station
    Parking height restrictions apply
    Return airport shuttle (surcharge) from 8:30 AM to 8:30 PM
    Airport shuttle at scheduled times
    Limo/town car service

    Food and drink

    Full breakfast available for a fee daily: JPY 4600 per person
    7 restaurants and 1 coffee shop/cafe
    3 bars/lounges
    24-hour room service

    Things to do

    Fitness centre
    Full-service spa
    Indoor pool
    Sauna
    Hot tub
    Steam room

    Family friendly

    Babysitting/childcare (surcharge)
    Dry-cleaning service
    DVD player
    Free cots/infant beds
    Indoor pool
    In-room childcare (surcharge)
    Laundry facilities
    Fridge

    Conveniences

    Ballroom
    Banquet hall
    Lift
    Free newspapers in reception
    Front-desk safe
    Gift shop/newsstand
    Reception hall

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry-cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    Chinese
    English
    French
    German
    Japanese
    Korean
    Russian
    Spanish

    Business services

    16 meeting rooms
    Business centre
    Computer station
    Conference space (30138 square feet)

    Outdoors

    Garden
    Terrace

    Spa

    8 treatment rooms
    Body scrubs
    Body treatments
    Body wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - swedish
    Massage/treatment rooms
    Sauna
    Hot tub

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Down comforter
    Frette Italian sheets
    Free cots/infant beds
    Hypo-allergenic bedding
    Pillow menu
    Pillow-top mattress
    Premium bedding

    Bathroom

    Bathrobes
    Bidet
    Deep-soaking bathtub
    Designer toiletries
    Hairdryer
    Rainfall showerhead
    Shower/bathtub combination

    Entertainment

    32-inch flat-screen TV
    CD player
    digital channels
    DVD player

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar
    Fridge

    More

    Desk
    Free newspapers
    In-room massage
    Iron/ironing board
    Laptop-compatible safe
    Phone
    Slippers
    Turndown service
    4.6

    Wonderful

    5 - Excellent
    355
    4 - Good
    129
    3 - Okay
    24
    2 - Mediocre
    7
    1 - Poor
    4
    4.7
    Cleanliness
    4.6
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 4 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Excellent place to stay. Highly recommend. Very clean and nice

    Stayed 2 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The staff was very nice, friendly, and helpful. Room was great, great view. If there is anything to complain about it would be the city noise, but your in a big city so you can’t really complain.

    Stayed 1 night in Nov 2019

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