Ratings based on 726 Verified Reviews

3.7 out of 5
83% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Aug 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Apr 2021
5 out of 5
by A verified traveler

Outstanding staff! Outdated hotel.

Posted 19 Mar 2020 on Hotels
Incredibly attentive and kind staff. Went out of their way to help me often. Extremely affordable. Accidentally booked a smoking room. Previous tenants have burned the walls and stained the fixtures with cigarettes. Hall itself smells as well. On no smoking floors it was cleaner and smelled nice. I only ever saw the same cleaning woman on my floor. She was amazing and efficient. The rooms need deeper cleaning, especially on smoking floors. The hotel should consider giving their staff more resources! Bathrooms especially need a very thorough cleaning as they develop mold fast. Mine was covered in dust when I arrived. I was provided with a clean towel, foot mat, pajamas, wash cloth every day. The lobby looks nice but the rooms are extremely dated. A more current renovation could up the comfort and quality of the hotel. You can hear trains but it didn’t bother me. A straight, ten minute walk from the station with covered pathway. Not wheel chair accessible for the direct route. Near two Lawsons, one Family Mart, Doutor, McDonalds, and a pharmacy right across the street. Starbucks is on the way from the station in Plaza 111. A 15 minute walk offers loads of restaurants like Devilcraft and Chao Chao Gyoza. There are two 100 yen coin washers and two dryers available. They are old but clean. Would happily stay again in a non-smoking arrangement. The staff are a delight and made my stay worth while! I enjoyed my time with them.
2 out of 5
by A verified traveler

Hotel in decay...

Posted 12 Jan 2020 on Hotels
The 10th floor and my room was shown as a no smoking area, it stinks to smoke and there was even an ashtray in the room. The walls and furniture as well as the bathroom were in bad shape, nothing that a little paint and care can’t fix, but they didn’t even try that.
5 out of 5
by A verified traveler

Posted 7 Jan 2020
Very convenient location. Friendly and helpful staff.
4 out of 5
by A verified traveler

Decent Hotel

Posted 2 Nov 2019 on Hotels
Receptionist spoke very good English and was very helpful. The beds were toohard/firm, but pillows were comfortable. As all the hotels I have stayed at in Japan, there was no place to store clothes or luggage.
4 out of 5
by A verified traveler

Nice hotel

Posted 27 Oct 2019 on Hotels
Affordable price and a clean room but difficult to find the hotel from public transportation.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Oct 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Sep 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Aug 2019 on Hotels