Ratings based on 2,456 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Sydney

Clean hotel close to train station.

Posted 01 16, 17
Pros: Close proximity to the train station and bus terminal as we took our niece to Tokyo Disney by bus from Shinjuku.
Cons: Breakfast could be more interesting. We had buffet breakfast at the hotel during our stay and it was rather ordinary.
Location: Great location. If you want, you could go to Tokyo Disney for a day. We had a great day with 9 year old.
5 min walk from the station. Hotel staff friendly, room clean. Breakfast was rather ordinary. They only had white bread. I tried japanese breakfast one day which wasn't too bad. There are many cafes, department stores and shops around the station. I stayed at Shinagawa area last few times, and I found Shinjuku a lot better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

酒店地點非常方便

Posted 01 15, 17
酒店地點非常方便,走數分鐘便可乘搭metro和JR line,購物和食店都在附近,尤其好是機埸巴士停在酒店門口
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location to shinjuku station

Posted 01 15, 17
Overall it's worthwhile to stay at this hotel and staff are helpful. In winter time you had better submit the request to have humidifier in your room in advance
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted 01 15, 17
Great view great location very clean and comfortable
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted 01 15, 17
Close to train station and shopping mall so we can easy to find our favour
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 01 13, 17
Very comfortable stay and the hotel staff are very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

Fantastic view

Posted 01 13, 17
I can see mount Fuji through the window of my room. Marvellous view. Only 5 mins walk from south gate of shuijuku station. A very convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler

近新宿新南口 非常方便

Posted 01 12, 17
房间整洁 也比较大 風景很好 房间都在20层以上 能看到东京铁塔晴空塔 近新宿南口 要坐JR或高速巴士 都很方便 旁边是高島屋及Tokyu hands
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, not bad

Posted 01 12, 17
Very convenient spot but no facilities such as pools, stream room
4 out of 5
Recommended
for Everyone
by A verified traveler

很好

Posted 01 10, 17
位置非常方便,5分鐘內步行至車站,房間大,環境寧靜,景觀佳,可遠眺富士山。酒店人員友善親切。唯一小問題是酒店沒有電郵可供聯絡。