Ratings based on 1,828 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from 世紀南悅飯店
離新宿南口很近的飯店Posted 11 25, 15
for Everyoneby A verified traveler from chicago, il
Great locationPosted 11 24, 15
This hotel is in a perfect location. The staff is friendly and the hotel is clean and comfortable. Rooms are a bit tight but that is expected in Tokyo. When we checked in we told the woman at the desk that it was our honeymoon so we would love a great room. She put us in a very nice room on the top floor overlooking Mt Fuji. It was wonderful! There was one problem that was a pretty big deal. When we went to check out and get a taxi to the airport we were told that a taxi would be very expensive and that we should have reserved a spot on the bus. Apparently there is a bus that takes you to the airport but it fills up quickly so you need to reserve ahead of time. No one told us that when we checked in. And the day before we left we asked for a late check out and we were still not offered this option. So we wound up paying $26,000 yen for a taxi to narita airport instead of $3,000 for the bus!!! That's almost $200 US dollars. Everything else was great about the hotel, but I hope this review helps future guests so they don't get stuck in the same situation.
for Couplesby A verified traveler
Posted 11 21, 15
交通方便, 有機場巴士, 旺中帶靜, 近JR, 新宿中心地,購物方便, 多間大型的購物商場,鄰近有24小時食店, 有藥莊, 便利店.
for Everyoneby A verified traveler from Melbourne, Australia
Spacious hotel room in ShinjukuPosted 11 18, 15
I booked the hotel since I read the rooms are of good size and it has good star rating. It is also close to Shinjuku station. The hotel was a bit of a walk from Shinjuku station but just check the map at the station if you are unsure. The hotel is shown there if I'm not mistaken. Check in process was smooth. The room was spacious and we were very happy when we open the window in our room. We have the view of the city. Right across is Takashimaya and they provided a paper to show what buildings are there that might be of our interest. The service is top notch. The lady in the hotel shop kindly assisted us with sending our luggage to our next destination in Disneyland area. The location is very convenient and we definitely will be staying in this hotel again if we are based in Shinjuku. The only suggestion I would make is it would be good if they can provide a laundry room with washing machines and dryers for customers.
for Everyoneby A verified traveler from Honolulu
Convenient locationPosted 11 18, 15
Close to station and department store. Walking distance from lots of restaurants and shopping.
for Everyoneby A verified traveler
Truly lovely hotel. Great locationPosted 11 17, 15
I loved the hotel. Large, comfortable room & great stsff
for Everyoneby A verified traveler from San Francisco, CA
Posted 11 17, 15
Convenient location close to Shinjuku JR station ( 3 min walk to South entrance). Ultra modern & clean hotel. Exceptionally friendly staff. Overall an excellent facility providing exceptional value.
for Everyoneby A verified traveler from biarritz
un business hôtel, bien placé...Posted 11 14, 15
Pros: Bien placé, 2 min de la gare de Shinjuku, trés pratique! Une vue magnifique, du lounge bar, mais aussi depuis les chambres. Confortable et propre.
Cons: Salle de bain vraiment rudimentaire (mais propre) pour un 4 étoiles. Petit-déj un peu trop simple également...
Location: Shinjuku, bien pour shopping et resto.
4 jours à Tokyo dans cet hôtel. Un bon hôtel, bien placé, propre et confortable, et je pense d'un bon rapport qualité/prix pour son emplacement...
for Everyoneby A verified traveler from Minnesota
Very clean and convenient for everything!Posted 11 10, 15
Pros: Location and cleanliness
Location: Close to the main train station and shopping and eating
This hotel was perfectly located walking distance from South Gate of JR Shinjuku Station and surrounded by stores and restaurants. It was very clean and aroma of lavender through out the property was very pleasant. The view of the city out the large window in guest room was so nice. We will definitely stay there again and also highly recommend to my friends and family.
for Couplesby A verified traveler from south of KOREA
다. 위치가 정말 좋다~ 전망도 좋고 매우 좋았다.Posted 11 10, 15
Pros: 위치가 좋다. 조식또한 훌륭하다. 단 오믈렛 줄이 길다~
Cons: 특별히 없다.
Location: 신주쿠 번화가 그 중심에 있다. 게이오백화점, 루미노상가, 다 거기서 거기다 거의 모여있다.
직원이 정말 친절하다는 인상은 못받았다. 직원이 중요하지는 않으니까~ 30층에 머물렀는데 아주 좋았다~ 도쿄에 다시 온다면 이 호텔에서 지낼예정이다.