Ratings based on 964 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Mar 2024
Local and western food nearby, close to station and mall
by A verified traveler from Gaithersburg
Posted 29 Mar 2024
Hotel is clean and in a very convenient location. Very short walk to Shinjuku station and around so many restaurants and shopping. Hotel provides umbrella for rainy days. We took the airport limousine bus to the hotel, but since it was Friday afternoon, it took 2 hours to get to the hotel due to traffic. If you have less luggage maybe quicker to take metro. Staff are super friendly.
by A verified traveler
Posted 28 Mar 2024
Excellent hotel in great location
by A verified traveler
Posted 27 Mar 2024
Great location and very clean
by A verified traveler
Posted 27 Mar 2024
Superior staff.
by A verified traveler
Posted 25 Mar 2024
Close to subway station
by A verified traveler
Posted 24 Mar 2024
by A verified traveler
Posted 23 Mar 2024
The hotel is in a great location, close to shopping ,restaurants and trains. Very clean and safe.
by A verified traveler
Posted 17 Mar 2024
Great location and close enough for vegan food options. Shinjuku station is close by. The staff are really helpful and helped to send our luggage to the next hotel which was in Kyoto.
We are coming back on the way back and they’ve held our shopping so we didn’t need to take it with us.
by A verified traveler
Posted 16 Mar 2024
Wonderful stay at this hotel. Super clean facilities and room. Spacious by Japan standards. Very convenient location and accessible to transport, shops and food. Love it!! We will stay again when we are in Tokyo.