Ratings based on 265 Verified Reviews
3.2 Room cleanliness
3.7 Service & staff
3.0 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
iving in a hole
Posted 18 Feb 2020 on HotelsToo expensive for the little hole
by A verified traveler
Posted 24 Nov 2019 on Wotif
Great location. Toilet doors didn't close properly, the bathroom was unclean. Kitchen provided but no clean glasses or plates were available. Room was hot with a single fan. The lockers in the room were faulty meaning that there was no way to secure property in a shared room. Booked a 2 person male room and was placed with a female roommate.
Comment from Hotel Management
29 Nov 2019 by Casa Central Team, Hotel Management
Dear Guest,
Thank you for your review. Your feedback is precious for us. We are glad you enjoyed our central location and we apologize for any inconvenience during your stay. We will use your comments to improve our services. Clean and dry plates and cups are stored in the kitchen cupboards to keep the kitchen tidy. Once again thank you for your review. Your feedback is really important for us. We hope we will have the opportunity to host you again in the future.
by A verified traveler from Tumut nsw
Posted 8 Nov 2019 on Wotif
You took my mpney and then i coukdnt get in . Absolutely disgraceful
Comment from Hotel Management
9 Nov 2019 by Casa Central, Hotel Management
Good afternoon,
thank you for your message.
I want to apologize for the trouble we have caused you.
There is a mistake in the system because it shouldn't be possible to book after 10 pm, because our business hours are between 8.00 am and 10.00 pm.
Of course it doesn't help your situation, I just wanted to give you an explanation.
We didn't charge Expedia for your reservation, so please just contact them for a refund.
If they have any questions they can contact us directly.
Again I am really sorry and hope you have a great time in Sydney.
by A verified traveler
Posted 18 Oct 2019 on Wotif
Location is good. Typical backpacker accommodation.
Comment from Hotel Management
23 Oct 2019 by Casa Central, Hotel Management
Hello Bruce,
thank you for taking the time to leave us a feedback regarding your last stay.
We are always looking for ways to improve our service, so every opinion is important to us.
We hope you had a great time with us and we would be happy to welcome you again in the future.
Greetings
by A verified traveler
Posted 23 Feb 2019 on Hotels
by A verified traveler
Posted 26 Sep 2018
Comment from Hotel Management
29 Sep 2018 by Byra, Hotel Management
Thank you very much for taking a time and rating our hostel. We appreciate very much.
by A verified traveler
Posted 11 Sep 2018 on Hotels
Noisy. Couldnt sleep.
Comment from Hotel Management
26 Sep 2018 by Casa Central, Hotel Management
We are very sorry, next time call u=our night manager, we are willing to help.
by A verified traveler
Very happy
Posted 23 Aug 2018 on HotelsClean towel and comfortable bed. Friendly staff and excellent location. Stayed before and will stay again.
Comment from Hotel Management
30 Aug 2018 by Byra, Hotel Management
Thank you very much for the review. We are very happy that you had a great stay with us. Hope to see you soon.
by A verified traveler
Posted 23 Aug 2018 on Wotif
I booked this "Hotel / Hostel" for a double room, I found the room clean but the place was falling apart... I did not think it would matter. I went out for dinner and arrived back to my room and turned the TV on, it did not work. I fell asleep only to woken up by the pub next door smashing out techno music, there was no escaping the noise... I packed my bags and booked a room in the Mecure down the road it was only slightly more expensive and 1000 times better. My advice is to spend a little more and go down the road, unless you like techno and sharing a toilet with drunk backpackers.
Comment from Hotel Management
30 Aug 2018 by Byra, Hotel Management
Thank you very much for your comment. We are very sorry that pub next door was playing loud music. We apologize for the inconvenience that it might have caused you. Thank you very much for your review.
by A verified traveler
Budget Great
Posted 3 Jul 2018 on Hotelsit was nothing flash but nice enough. A bed to sleep in a roof over your head and amenable amenities what more can you ask for on a tight budget.
Comment from Hotel Management
30 Aug 2018 by Byra, Hotel Management
Thank you very much for your review. We are glad that you liked your stay here. We are hoping that you will chose us again for your next accommodation. Thank you very much.
