Ratings based on 960 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Apr 2024
Well equipt clean
by A verified traveler
Posted 9 Apr 2024
by A verified traveler
Posted 7 Apr 2024
by A verified traveler
Posted 4 Apr 2024
Well located and pleasantly appointed hotel in the vibrant Bencoolen neighbourhood. Like most of Singapore, it simply works well, in a quietly impressive and enjoyable way.
Highly recommended.
by A verified traveler
Posted 2 Apr 2024
Compact clean room for 3 for a reasonable price! Just what we needed for one night. Easy to all transit and lots of food options.
by A verified traveler
Posted 31 Mar 2024
All was excellent, especially the smoking hotel room. Thank you :)
by A verified traveler from edmonton
Posted 26 Mar 2024
It looks like the property was a hospital before 😮
Comment from Hotel Management
12 Apr 2024 by Jaber Salehi , Hotel Management
Dear Lalit,Thank you for sharing your recent experience with us. We appreciate your feedback and the opportunity to address your observations.It's true, our property has a rich history, but I must assure you, we've been a hotel from the very beginning! However, if there are any specific points that made you feel like you were in a hospital rather than a hotel, we'd love to hear them – after all, we're always open to constructive criticism and we're not afraid to make some changes if it means ensuring our guests have the best experience possible!If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Best Regards,Jaber SalehiExecutive Assistant Manager
by A verified traveler from Del Rio
Posted 23 Mar 2024
The staff was very helpful and always helped us book a taxi when we needed it. They were even able to book a large taxi to accommodate all our luggage when we checked out and were headed to the airport. We also had a super late check-in when we first arrived (around 0200) and had no issues checking in. Everything went smoothly. A 24-hr 7-eleven was literally on your right-hand side when exiting the hotel from the main entrance. And within walking distance was a food court with many options. Not too far from the food court was the Rocher station. Great location and experience overall.
by A verified traveler
Posted 13 Mar 2024
by A verified traveler
Posted 12 Mar 2024
Location was convenient and close to public transportation options (bus stops right in front of entrance as well as walkable to the MRT station). Plenty of things to see and explore nearby.
However, the bathroom fan never managed to get rid of the dampness after taking a shower and the elevator is extremely slow, to arrive and for the doors to open, and seems like it needs some maintenance.
