Ratings based on 973 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Apr 2024
Room Service are excellent!
by A verified traveler
Posted 6 Apr 2024
Very convenient location and exceptionally pleasant and capable staff (especially our room maid).
by A verified traveler
Posted 2 Apr 2024
Convenient location
by A verified traveler
Posted 2 Apr 2024
The hotel's location (near Orchard Road, the Botanic Garden, Tanglin Mall, and an MRT station) is its biggest asset. But the hotel itself is quite nice as well.
by A verified traveler
Posted 1 Apr 2024
helpful staff
by A verified traveler
Posted 31 Mar 2024
Great place for a great stay
by A verified traveler
Posted 30 Mar 2024
The hotel is connecting to the mall with a bridge and it only takes 2 mins by walking. There is a supermarket at the mall and some other dining options, which is great. Staffs are helpful in arranging two rooms next to each other so that I can easily looking after my grandparents.
by A verified traveler
Posted 30 Mar 2024
Staffs are helpful and responsive
by A verified traveler
Posted 30 Mar 2024
Our room was adequate but pillows were terrible - shower was good. Staff could be friendlier.
by A verified traveler from Brampton
Posted 27 Mar 2024
A little off the beaten path, and not much to do in the immediate area, but rooms are clean and well kept, and the staff are pleasant.