Ratings based on 973 Verified Reviews

4.3 out of 5
100% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 15 Apr 2024
Room Service are excellent!
5 out of 5
by A verified traveler

Posted 6 Apr 2024
Very convenient location and exceptionally pleasant and capable staff (especially our room maid).
4 out of 5
by A verified traveler

Posted 2 Apr 2024
Convenient location
5 out of 5
by A verified traveler

Posted 2 Apr 2024
The hotel's location (near Orchard Road, the Botanic Garden, Tanglin Mall, and an MRT station) is its biggest asset. But the hotel itself is quite nice as well.
4 out of 5
by A verified traveler

Posted 1 Apr 2024
helpful staff
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Great place for a great stay
4 out of 5
by A verified traveler

Posted 30 Mar 2024
The hotel is connecting to the mall with a bridge and it only takes 2 mins by walking. There is a supermarket at the mall and some other dining options, which is great. Staffs are helpful in arranging two rooms next to each other so that I can easily looking after my grandparents.
5 out of 5
by A verified traveler

Posted 30 Mar 2024
Staffs are helpful and responsive
4 out of 5
by A verified traveler

Posted 30 Mar 2024
Our room was adequate but pillows were terrible - shower was good. Staff could be friendlier.
4 out of 5
by A verified traveler from Brampton

Posted 27 Mar 2024
A little off the beaten path, and not much to do in the immediate area, but rooms are clean and well kept, and the staff are pleasant.