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Get an overview of this hotel4-star shopping hotel connected to a shopping centre in Orchard

Popular highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Babysitting or childcare (surcharge)

Location

Located in Orchard, this hotel is within 1 mi (2 km) of Orchard Central, National Museum of Singapore and Peranakan Museum. Somerset Station is only a 2-minute walk and Dhoby Ghaut Station is 10 minutes.

Hotel features

This hotel features a restaurant, an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour health club, a poolside bar and a coffee shop/café are on-site.

Room amenities

All 499 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with cable channels. 24-hour room service, coffee/tea makers and free local calls are among the other amenities available to guests.

Hotel Jen Orchardgateway Singapore by Shangri-La

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Hotel Jen Orchardgateway Singapore by Shangri-La provides a 24-hour health club and a spa tub. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and A poolside bar. A computer station is located on-site and wireless Internet access is complimentary.

Event facilities measuring 452 square feet (42 square metres) include conference rooms. This business-friendly hotel also offers a rooftop terrace, tour or ticket assistance and vending machine. Limited complimentary on-site parking is available on a first-come, first-served basis.

Hotel Jen Orchardgateway Singapore by Shangri-La has designated areas for smoking.

  • Express check-in 
  • Lift 
  • Rooftop terrace 
  • Number of bars/lounges - 2 
  • 24-hour front desk 
  • Poolside bar 
  • Conference space 
  • Porter 
  • Restaurant 
  • Express check-out 
  • Tours/ticket assistance 
  • Meeting rooms 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Babysitting or childcare (surcharge) 
  • Outdoor pool 
  • Computer station 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 42 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 452 
  • Designated smoking areas 
  • Parking (limited spaces) 
  • Vending machine 
  • Spa tub 
  • Total number of rooms - 499 
  • Number of floors - 10 
  • 24-hour health club 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Room service (24 hours) 
  • Air conditioning 
  • Phone 
  • Free local calls 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Iron/ironing board (on request) 
  • Desk 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Number of bathrooms -  
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Makan at Jen – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Bay Watch at Jen – This poolside rooftop bar only serves light fare.

Lounge at Jen – On-site bar.

Late-night fare is available from 24-hour room service.

Breakfast

Start your morning with a buffet breakfast, available each day from 6:30 AM to 10 AM for a surcharge. You can order up room service around the clock.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 105.93 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: SGD 35.31 for adults and SGD 17.66 for children (approximately)
  • Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Jen Orchardgateway Singapore Shangri-La
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway
  • Hotel Jen Orchardgateway Shangri-La
  • Jen Orchardgateway Singapore Shangri-La
  • Jen Orchardgateway Shangri-La
  • Hotel Jen Orchardgateway Singapore by Shangri La

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.

This is an Expedia Rate property.


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