Ratings based on 425 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jan 2024
Staff very polite and attentive. Property certainly showing it's age and there's not much room to move at breakfast time.
Comment from Hotel Management
7 Feb 2024 by Raine Chua, Hotel Management
Dear JohnWe do agree that Fraser Place Robertson Walk is showing signs of age after 25 years of service and rest assured that the management is looking into upgrades for our residents.All of us truly hope this slight detraction will not prevent from staying with us again as we wish to create a faultlessly enjoyable and comfortable stay for you the next time around.Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Posted 16 Jan 2024 on Hotels
This is a fantastic find particularly for an extended stay (more than 2 or 3 days). With a small kitchen, washer/dryer and sitting area in our unit, we were very self-sufficient and able to accommodate different sleep schedules (critical when you are coming from the States).
Comment from Hotel Management
22 Jan 2024 by Raine Chua, Hotel Management
Dear MarthaThank you for the reviewWe are glad you and your family were able to be comfortable amid all the different schedules. We are glad our spacious and well-equipped apartments was ideal for your recent trip too.It was our pleasure hosting your stay and we hope to welcome you and your family back again in the near future.Warmest RegardsRaine Chua
by A verified traveler
Posted 5 Jan 2024
Comfortable and ideal location
Comment from Hotel Management
22 Jan 2024 by Raine Chua, Hotel Management
Dear AllanThank you for your review. We are delighted to hear that your found our location to be ideal and that you had a comfortable stay. It was our pleasure hosting your stay and we look forward to welcoming you and your family back again in the near future. Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Posted 2 Jan 2024 on Wotif
First impressions are important and I was very impressed with what I saw. The hotel is an older building but with all Fraser's properties its their attention to detail that was most evident. From check-in to check-out I could not fault anything. All the staff were friendly and helpful and genuinely enjoyed having you as a guest.
My room was apartment style which was perfect for my stay and was spotlessly clean and extremely comfortable. If I had to find any fault and its just me being picky, it would be the very small bathroom with the layout not very conducive for easy access. Overall I had an amazing stay albeit too short and will definitely stay again. Thank you everyone involved for making this a very memorable experience.
Comment from Hotel Management
7 Jan 2024 by Raine Chua, Hotel Management
Dear JustineWe are delighted you enjoyed all aspects of your stay with us. We are truly grateful for your heart-warming compliment for our team’s service and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Posted 27 Dec 2023
Our family loved staying here - it was clean, quiet, and the staff was so kind!
Comment from Hotel Management
3 Jan 2024 by Raine Chua, Hotel Management
Dear ArmeeThank you for the great review! We are glad you and your family have enjoyed your stay and our team services. It was our pleasure hosting your stay and we hope to welcome you and your family again!Warmest RegardsRaine Chua
by A verified traveler
Posted 9 Dec 2023 on Hotels
Comment from Hotel Management
22 Dec 2023 by Raine Chua, Hotel Management
Dear JonathanThank you for the perfect score for Fraser Place Robertson Walk. We are glad to see you have enjoyed your recent trip.It has been our pleasure hosting your stay and we look forward to welcoming you and your family back soon.
by A verified traveler
Above average stay
Posted 18 Nov 2023 on HotelsThe location is fantastic, but the facility itself is just above average. I have stayed at many Fraser Residences in Singapore and elsewhere, and this was the least impressive. The unit I stayed in was dated, the bedroom small although the living area was big enough. The sink and the shower drains were partially blocked, and so the water would pool when you use them. Staff I interacted with were friendly and pleasant, and the breakfast was good. I would stay here again but mainly because of the location.
Comment from Hotel Management
27 Nov 2023 by Raine Chua, Hotel Management
Dear Dr Stephen-ClaudeWe are delighted you and your family had enjoyed most aspects of your stay with us and had found our location ideal and convenient. We do agree that Fraser Place Robertson Walk is showing signs of age after 25 years of service and rest assured that the management is looking into upgrades for our residents. Please be assured our Engineering team has taken note of your valuable feedback and they shall be carrying out the needed corrective checks. All of us truly hope this slight detraction will not prevent from staying with us again as we wish to create a faultlessly enjoyable and comfortable stay for you the next time around.Warmest RegardsRaine ChuaOperations Manager
by A verified traveler from Essendon
Posted 11 Nov 2023
Had an enjoyable week at Fraser Place. The staff were lovely and welcoming, even letting us borrow a power adaptor. The room was spacious and well presented. I was concerned when I discovered our room was directly opposite the lifts, but I didn't hear a peep the entire stay! The courtyard downstairs was kind of a night life area and we did get a bit of background noise from that on the 5th floor. Breakfast was ok, with slightly different items available each day. Some days were busier than others but we always managed to find a table. There were plenty of restaurants around, but all were pretty westernised (mainly Italian) and kind of expensive. It was only a 5 minute walk to Fort Canning MRT, or a nice 15 minute walk along the river to Clarke Quay MRT on the other line. Between the 2 lines the trains pretty much took us wherever we wanted to go - was a great location for getting around! Unfortunately we never did get time to try out the pool, but it looked welcoming and was never too crowded.
Comment from Hotel Management
27 Nov 2023 by Raine Chua, Hotel Management
Dear LanaWe are delighted you enjoyed all aspects of your stay with us. We are truly grateful for your heart-warming compliment for our team’s service and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you.Warmest RegardsRaine ChuaOperations Manager
by A verified traveler
Posted 1 Nov 2023
Guest services were very friendly. Rooms were clean and beautiful. Breakfast was also great. Area was accessible to public transport. There was also a welcome note and goodies when we arrived.
Comment from Hotel Management
1 Nov 2023 by Raine Chua, Hotel Management
Dear MarianThank you for the great review on your stay with us in Fraser Place Robertson Walk Singapore! We are glad that you enjoyed your stay and the team had made your stay experience a memorable one. Thank you for giving us the great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the future.Warmest RegardsRaine ChuaOperations Manager
by A verified traveler from West Hindmarsh
Posted 9 Oct 2023
Well presented property, a little dated but very clean, friendly, helpful staff. Great amenities, with restaurants and shopping within walking distance.
Comment from Hotel Management
12 Oct 2023 by Raine, Hotel Management
Dear JulieIt brings a smile to us every time we receive positive reviews like this as it inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry.It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back and be of service to you again. Thank you.Warmest RegardsRaine ChuaOperations Manager
