Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
The staff was friendly and check-in was easy enough, given that we arrived around 11pm. The property is around a 15 min ride by taxi from Changi airport.
Our low rating for this property is due pre-dominantly to the fact that there was limited amenities provided in the room. There were no tissues or hand towels provided. Given the name D'Resort, we were expecting something a little more "resorty".
Comment from Hotel Management
18 Apr 2024 by Guest Services Manager, Hotel Management
Dear Ian, We appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services.
by A verified traveler
Posted 16 Apr 2024
Great location. Mall near by for some shopping and food! Taxis available to explore as well
Comment from Hotel Management
17 Apr 2024 by Guest Services Manager, Hotel Management
Dear Alexis,thank you for staying with us. We are delighted to hear of your positive experience at D'Resort and certainly look forward to having you with us again!
by A verified traveler
Posted 12 Apr 2024
This property is big, so lots of walking. It being close to the shopping center and the airport was probably the only plus about this place. Once walked into the room, it was hot and humid. No AC - just a ceiling fan. No tissue paper available either. No toiletries. So if you don't have yout own, stop by the shopping center. This place is very cheap on their guests. Would not recommend.
Comment from Hotel Management
12 Apr 2024 by Guest Services Manager, Hotel Management
Dear Eva, we appreciate that you have taken your precious time to share your valuable feedback with us as your comments are vital for us to continue to improve our accommodations and services. We would like to take this opportunity to clarify that aircon and ceiling fan are available in the standard quadruple room.
by A verified traveler
Posted 11 Apr 2024
Aaesome
Comment from Hotel Management
12 Apr 2024 by Guest Services Manager, Hotel Management
Dear Zainurrahman, Thank you for staying with us at D'Resort @ Downtown East. We are thrilled to hear of your wonderful recommendation and glad that you have enjoyed your stay with us. We look forward to welcoming you back soon!
by A verified traveler
Posted 10 Apr 2024
The place is good and kids loved it. Need some more info of shops n stuff to do around.
Comment from Hotel Management
11 Apr 2024 by Guest Services Manager, Hotel Management
Dear Shyam Kuamr, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
by A verified traveler
Posted 4 Apr 2024
A good place to be in - the photos with the pool are for wild wild wet not the hotel, you have to pay for entry.
Comment from Hotel Management
5 Apr 2024 by Guest Services Manager, Hotel Management
Dear Alfred, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
by A verified traveler
Posted 26 Mar 2024
Clean and comfortable hotel with friendly staff and in such a great location. Highly recommend it, especially for families.
Comment from Hotel Management
27 Mar 2024 by Guest Services Manager, Hotel Management
Dear Matthew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Guest Services Manager, Hotel Management
Dear Andrew, Thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
by A verified traveler from Goole
Posted 15 Mar 2024
More for families than solo travelers but still a nice comfortable stay .
Comment from Hotel Management
18 Mar 2024 by Guest Services Manager , Hotel Management
Dear Collete, thank you for staying with us at D'Resort @ Downtown East. We are glad that you have enjoyed your stay with us and we look forward to welcoming you back soon!
by A verified traveler
Posted 15 Mar 2024
Comment from Hotel Management
18 Mar 2024 by Guest Services Manager, Hotel Management
Dear Aaron, thank you for the positive review. We look forward to having you with us again!
