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The Quay Hotel Lavender
3.5 star property

Hotel with 24-hour front desk, near Bugis Street Shopping District

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June 2024

The Quay Hotel Lavender

Photo gallery for The Quay Hotel Lavender

In-room safe, iron/ironing board, free WiFi, bed sheets
International cuisine
Property entrance
In-room safe, iron/ironing board, free WiFi, bed sheets
International cuisine

Overview of The Quay Hotel Lavender

Reviews
6.8

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping

Enjoy the neighborhood

Map
Lavender Street, 139, Singapore, SIN, 338739
  • Popular LocationMustafa Centre11 min walk
  • Popular LocationBugis Junction Shopping Center3 min drive
  • Popular LocationBugis Station7 min drive
  • AirportSingapore (XSP-Seletar)20 min drive
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Room options

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 King Bed

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Coffee/tea maker
In-room safe
Daily housekeeping
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

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7.0 out of 10, Good, (296)
The price is P9,506
per night
P11,398 total
includes taxes & fees
May 2 - May 3
Hotel 1929

About the neighborhood

Singapore

The Quay Hotel Lavender is located in Kallang, a neighborhood in Singapore, and is near a metro station. Orchard Road and Mustafa Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Flyer and East Coast Park. Universal Studios Singapore and Singapore Botanic Gardens are not to be missed.
Visit our Singapore travel guideOpens in a new window

What's nearby

  • Mustafa Centre - 11 min walk
  • Bugis Street Shopping District - 3 min drive
  • Orchard Road - 5 min drive
  • Marina Bay Sands Casino - 5 min drive
  • Marina Bay Sands Skypark - 5 min drive

Getting around

  • Bendemeer MRT Station - 4 min walk
  • Kempas Baru Station - 33 min drive
  • Seletar Airport (XSP) - 20 min drive

Restaurants

  • Cheng Mun Chee Kee Pig Organ Soup - 2 min walk
  • Lucid - 2 min walk
  • Brawn & Brains Coffee - 2 min walk
  • Chye Seng Huat Hardware - 2 min walk
  • Lang Nuong Vietnam - 3 min walk

About this property

The Quay Hotel Lavender

Hotel near Gardens by the Bay
The Quay Hotel Lavender is located close to Mustafa Centre and Bugis Street Shopping District, and provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Self parking (surcharge), a 24-hour front desk, and a front-desk safe
  • An elevator, concierge services, and luggage storage
Room features
All 105 rooms boast comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Petite Menu

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aqueen Hotel Lavender
Aqueen Lavender
Aqueen Lavender Hotel Singapore
Aqueen Lavender Singapore
Hotel Aqueen Lavender
Lavender Aqueen Hotel
Aqueen Hotel Lavender Singapore
Aqueen Hotel Lavender

Frequently asked questions

Is The Quay Hotel Lavender pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Quay Hotel Lavender?

Self parking is available for a fee.

What time is check-in at The Quay Hotel Lavender?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at The Quay Hotel Lavender?

Check-out is at noon.

Where is The Quay Hotel Lavender located?

Located in Kallang, this hotel is within a 15-minute walk of City Square Mall and Mustafa Centre. Orchard Road and Gardens by the Bay are also within 3 mi (5 km). Bendemeer MRT Station is only a 4-minute walk and Lavender Station is 9 minutes.

The Quay Hotel Lavender Reviews

Reviews

6.8
Rating 10 - Excellent. 47 out of 266 reviews" "
Rating 8 - Good. 96 out of 266 reviews" "
Rating 6 - Okay. 72 out of 266 reviews" "
Rating 4 - Poor. 30 out of 266 reviews" "
Rating 2 - Terrible. 21 out of 266 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Allagan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Good and private
Stayed 2 nights in Nov 2020

8/10 Good

Boon hui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room assigned to me. Spacious
Stayed 1 night in Nov 2020

10/10 Excellent

Allagan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Boon hui

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

2/10 Terrible

Adeline, Singapore

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The back of the door and carpet is so dirty that I can see the dirt from the corner of the room. Aircon is so dusty and the wall all is not furnished well
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up !
All good except no carpark for guests...
Stayed 1 night in Mar 2020

10/10 Excellent

Tey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good👍
All staff very helpful and nice specialist the customer service Joviel very helpful and nice person.
Stayed 2 nights in Feb 2020

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing stay!
Pros: Room was decent size enough for 1 pax. Basic necessities were provided. Cleanliness done by the housekeeping team on a daily basis was meeting expectation. Cons: First entry into the room with musky smell originating from the toilet. The small ventilation fan and wet soaked bath curtains were the reason. Since this is a single bed, the layout of this type in this hotel are just beside the lifts. You’ll hear the working mechanism sound of the lifts going up and down until the late night and beyond. The layout and design of this is simply not reasonable and purely for the sake of maximising the room capacity for profit. Any request for a room change will be an upgrade and a small fee for each night will be imposed. Ridiculous. The aircon is wacky. When you’re set the speed and temperature, it gets cold but after a long time, it will just operate in economical mode or power saver mode making the room stuffy and warm again. Readjustment again seems to do the trick but it’s annoying.
Stayed 4 nights in Feb 2020

6/10 Okay

Thomas

Liked: Staff & service
ok for a short stay
Hotel staff, especially Peter and David on a night were lovely and really helpful, helped move us rooms and helped find a missing item we had left. Overall, it was ok for a quick trip to Singapore as the place Is so expensive anyway - its a quick walk to the city mall and a quick walk to the train station. However, we found that the rooms were outdated, single glazing glass meant you could hear everything from birds to builders at 5am. Unfortunately we left the room each morning covered in bug bites and the bed and pillows were the most uncomfortable things I’ve ever slept on. Also other hotel goers were incredibly rude and would shout outside their rooms from am to 12am daily - obviously the hotel and staff are not at fault. However, it is a basic, budget hotel and it is in a convenient location, for a quick one or two night stay it is ok.
Stayed 4 nights in Jan 2020