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"Room we chose was very traditional Japanese, sleeping on Ryokan. Family enjoyed our stay being on the West building just a lift down to the Private Bath Onsen. Great experience with various variety of indoor onsen pools and not to miss the outside onsen experience. Very convenient and lovely walk to Hell Valley sightings of wild deers, easy stroll to convenient stores too"

"So convenient after arriving in the later evening "

"The staff were helpful and friendly. The food and Park Bar were great. "

"We were very pleased with the location, and the staff were incredibly kind and helpful everywhere. The building isn’t brand new but it’s well kept and clean. In fact I was expecting something a bit more old fashioned after looking on the Expedia listing. Overall a very nice time with a beautiful view of Lake Toya wherever you go! "

"amazing view"

"It is merely steps from the train station. It was a clean and very convenient place to stay during our travels."

"Great staff, big comfortable room, very good overall."

"good"

"The property was great, easily accessible via $16US taxi, clean, with plenty of restaurants within walking distance. The rooms are well appointed with everything but are a bit small by western standards. Breakfast in the hotel was solid and offered a little bit of everything. My one complaint is that the temperatures are kept too high. I think this is a Japan wide situation, but damn the hotel and my room were nuclear. Mitigated by opening the 17 locks on the window and turning the fan off. "