Ratings based on 986 Verified Reviews

4.4 out of 5
80% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Apr 2024
Lovely hotel. Nice touches in the rooms with free coke and sprite and water in fridge every day. Slippers and soft dressing gowns. Lovely body wash ( different ones for morning and evening) and shampoo. Shower power was perfect. Comfy bed Breakfast was good lots of choice and styles of food. The outdoor area was gorgeous with superb views of the bund The area was fantastic. 10 minutes walk to Yuyan gardens and the historical area. 5 minutes from the metro. 15 minutes walk to the bund one way or peoples park the other way. Best location to stay in my opinion. Lovely friendly bar next door called chalet plus one side and a handy supermarket other side. Thankyou very much we really enjoyed our stay and recommend your lovely hotel
5 out of 5
by A verified traveler

Posted 3 Apr 2024
Great location close to many attractions, Next to a bus stop and just few minutes walk from MTR. Very nice staff providing excellent services, room is clean and spacious
Comment from Hotel Management
12 Apr 2024 by SSAW HOTEL, Hotel Management
Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Comment from Hotel Management
12 Apr 2024 by SSAW HOTEL, Hotel Management
Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!
5 out of 5
by A verified traveler

Posted 29 Mar 2024
My room was beautiful. The bed was perfect, ,clean everything. The breakfasts is expectacular, Jakson help me a lot with some reservations that I couldn't do that.is close to the train .is a perfect hotel
Comment from Hotel Management
12 Apr 2024 by SSAW HOTEL, Hotel Management
Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!
5 out of 5
by A verified traveler

Posted 16 Mar 2024
Staff are very friendly and helpful! Place is very clean and convenient.
Comment from Hotel Management
12 Apr 2024 by SSAW HOTEL, Hotel Management
Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!
4 out of 5
by A verified traveler

Posted 2 Mar 2024
Comment from Hotel Management
12 Apr 2024 by SSAW HOTEL, Hotel Management
Dear guests: Hello! Thank you for staying at SSAW Shanghai Zhongxing Hotel! Good service quality is often through your approval to make us better and better. Thank you for your affirmation and recognition. We will try our best to do better! I also hope that you can continue to support us! Hope to have the opportunity to provide you with quality service next time! wish you a happy life!
5 out of 5
by A verified traveler

Posted 2 Feb 2024
Ideal location as the subway is very close, very clean & staff were all extremely nice!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Jan 2024
4 out of 5
by A verified traveler

Posted 10 Jan 2024
Very close to metro station (2 blocks). Breakfast was good. In
5 out of 5
by A verified traveler

Great hotel, great location, great service

Posted 8 Jan 2024 on Hotels
Overall staff was friendly. We stayed in 6 hotels on our 3 week trip and conclusion is housekeeping in China overall lack proper training. A lot of dust around the window sills, workers just doing the bare minimum. However, this hotel has big rooms, comfortable lighting and great breakfast and service. A block walk to Line 10. Con is taxi cannot park in front of hotel due to yellow zone.