Ratings based on 1,000 Verified Reviews

4.5 out of 5
86% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Gardiner

Posted 28 Aug 2021
Staff were incredibly friendly and helpful. The location is superb!
5 out of 5
by A verified traveler

The staff are very helpful!

Posted 7 Aug 2021 on Hotels
It was a great stay. Very clean, great view and staff were very efficient, helpful and accomodating.
3 out of 5
by A verified traveler

Looking tired

Posted 22 Jun 2021 on Hotels
Despite an upgrade at check in the service was very patchy, no bath robes until day 2, no one a seeing phone for ages etc. A classic building but looking tired, fake speaker by tv had collapsed in revealing nails, exposed and antique plugs, rattling air con etc. The one thing it has going for it is location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Mar 2021 on Hotels
5 out of 5
by A verified traveler

Thank You

Posted 4 Mar 2021 on Hotels
Thanks to Xin Chi at reception for a very kind welcome, and to the rest of the staff for a nice stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2021 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2020 on Hotels
2 out of 5
by A verified traveler

Disappointing

Posted 3 Nov 2020 on Hotels
They could not find my booking and played to blame game took me over 45 minutes to check in. Was a tight booked trip really did not have time for this inconvenience.
5 out of 5
by A verified traveler

Posted 10 Oct 2020 on Hotels
The location was amazing, the bed was really comfy. Breakfast was ok, but other than that, everything was really great, would definitely stay again.