Ratings based on 963 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Feb 2023
Bidet was broken, saw on other reviews, they reported but didn’t get fixed, so I just gave up moved next day to another hotel, shower splash water horizontal instead of downpour so u have to hold the head all the time like plumber made a joke, will not recommend though used to be my stay in Korea for past 15 yrs but sadly no more
by A verified traveler
Posted 20 Sep 2022 on Travelocity
Nothing unique.
by A verified traveler
hopeless hotel
Posted 24 Jan 2020 on Hotelsalthough the location was good, the room was tiny and not very clean. has a gross musky smell (like drain water smell) in the toilet, bed was slanting down on 1 side, room lightings super dim. hotel bf was terrible. only 1 standard bf style. front desk staff was unfriendly; we asked for ONE extra pillow and they just curtly said “NO!” that’s it. overall, please don’t waste money on this hotel. there are a lot of other hotels around myeongdong area. it was a VERY uncomfortable and unpleasant stay. i hope hotel rex will do something about it.
Comment from Hotel Management
26 Jan 2020 by 이동준, Hotel Management
저희호텔을 이용해주셔서 감사합니다.
by A verified traveler
Posted 31 Dec 2019 on Hotels
Room is not very clean and aircon is not really working well.
Lights are dim.
Location is quite good as its near to a subway station (Hoeyeon)
Comment from Hotel Management
3 Jan 2020 by 이동준, Hotel Management
저희호텔을 이용해주셔서 감사합니다. 부족한 부분 개선될 수 있도록 노력하겠습니다.
by A verified traveler
Very dim light
Posted 21 Dec 2019 on HotelsThe room is very small & dim. Located near to mrt. A lot of eatery nearby. They will asked for all the particulars of people staying in the room. Local home address & hp no. Only one key provided.
Comment from Hotel Management
25 Dec 2019 by 이동준, Hotel Management
저희호텔을 이용해주셔서 감사합니다.
by A verified traveler
Posted 17 Oct 2019 on Travelocity
The location is good. It convenience to night market, restaurants, Lotte Depart Store and Myeongdong market. We were very disappointed of room cleanliness and services. It wasn't just old room (we won't mind that a bit) but it was bathroom mold, little flies and uncomfortable bed that made everything worst. We were trying to look over all of those issues since we don't want it to ruin our vacation. There was only 1 pillows for each guests provided so we asked at the front desk if we can have 1 extra pillow for 2 of us but the answer was "No". That was surprising to me since now a day all hotel provided 2 pillows for each guest. After one of us said that our back was hurting they reluctantly gave us 1 pillow. It was hot while we were there and the air-conditioning wasn't work properly. The room was hot and we can't even adjust our room temperature. There was no amenity that benefit us other than Wifi in this hotel. Overall it wasn't a comfortable stay and the hotel staff wasn't try to make anything better even if it just a simple requested like pillows. If we wasn't already paid for the rest of our trip I would have move to another hotel.
Comment from Hotel Management
19 Oct 2019 by 이동준, Hotel Management
저희 호텔을 이용해주셔서 감사합니다. 만족스럽지 못한 부분이 생겨 죄송합니다. 지적해주신부분을 개선할 수 있도록 건의하여 보다 나은 서비스를 제공해 드릴 수 있도록 노력하겠습니다.
by A verified traveler
Posted 11 Sep 2019
Toilet bowl is very friendly user.. Electricity... bedroom is very condusive..
Comment from Hotel Management
17 Oct 2019 by 이동준, Hotel Management
저희 호텔을 이용해주셔서 감사합니다.
by A verified traveler
Excellent location
Posted 25 May 2019 on HotelsThis is my second time stay in Rex
5 mins walk to subway .
Close shopping area .
Very convienent .
by A verified traveler
Posted 6 Apr 2019
The hotel is located near Myeong-Dong so it is a good hotel for people doing shopping. The staff can speak Korean, Japanese, Mandarin and English so they can answer questions professionally with good attitude. However, the hotel is old the facilities do need to be improved, especially the lighting in the room and the corridor.
by A verified traveler from Connecticut, USA
Posted 1 Apr 2019
Overall we had a great stay. One previous comment says that the hotel seems old’ish but very well taken care of and I 100% agree.
The staff was very friendly, especially the breakfast servers.
Comfort wise it had all we need and had great sleep.
Location is a big plus for this hotel, just minutes from shopping and night food markets. It took us no longer than 1:30 Lgb from ICN to the hotel via express train and then switching to the #4 subway fornone quick additional stop. So many things are accessible by foot if you enjoy exploring things that way.. will definitely consider it again for our next trip to Seoul, whenever that may be.
