I absolutely enjoyed my stay here. Upon arrival, they offer a choice of beverage (apple tea, orange juice, etc)
In the room, they provide a handy with complimentary data. There was also an iphone dock and an iphone so you can listen to music or cast your show.
At night, they provided a complimentary glass of wine. You get to choose what kind. I tried the one produced in Otaru which was quite fruity. There a fireplace by the lobby so you can warm up.
Lobby smelled wonderful. They had a scent machine below the sofa.
Location of the hotel was also ideal as its near the Otaru Canal.
I also liked the body gel,it worked well in the bath unlike other gels jotels provide.
They also provided individual control for AC. A lot of hotels I stayed in Japan had centralized AC so you end up sweating.
Breakfast was also great served in a high tea set. Not as filling as Id hope but it was definitely a good experience. Make sure to try the milk - it was so creamy and tasty!
The only thing I didnt like were 1. Doors were swin in and out. Plus they were heavy. So its difficult especially with large luggage in tow. 2. They charge for extra bottled mineral water.