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Reviews

4.6 / 5Wonderful
322 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Otaru Canal
    2 min walk
  • Popular Location
    Otaru City General Museum Ungakan
    5 min walk
  • Popular Location
    Suitengu
    10 min walk
  • Airport
    Sapporo (OKD-Okadama)
    33 min drive

Book online or call:

1 800 1 114 2468

Your dates need to occur after 2020-02-18. Try updating your dates to see prices for your trip.

    About this area

    Otaru

    Located in Otaru, UNWIND HOTEL & BAR OTARU is in the city centre. Otaru City Art Museum and Otaru City General Museum Ungakan are cultural highlights, and some of the area's activities can be experienced at Kiroro Resort and Shin Nihonkai Ferry. Otaru Aquarium and Otaru Kihinkan are also worth visiting.

    Popular Location

    What's nearby

    • Otaru Canal - 2 min walk
    • Otaru City General Museum Ungakan - 5 min walk
    • Suitengu - 10 min walk
    • Otaru Music Box Museum - 13 min walk
    • Tomioka Catholic Church - 15 min walk

    Getting around

    • Hoshimi Station - 18 min drive
    • Sapporo (CTS-New Chitose) - 73 min drive

    Restaurants

    • Where to eat
    • THE BALL – Restaurant offering Italian cuisine. Serves breakfast and dinner daily.
    • BAR IGNIS – Open daily.

    About this property

    UNWIND HOTEL & BAR OTARU

    A restaurant, a bar/lounge and a rooftop terrace are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include self parking, laundry facilities and a 24-hour front desk. All 36 rooms boast deep soaking bathtubs, and offer free WiFi and fridges. Other amenities available to guests include down duvets, free bottled water and hairdryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and public transport

    Self parking: JPY 1500 per night
    Limited parking spaces
    Parking height restrictions apply

    Food and drink

    Free English breakfast available daily 7:30 AM–9:00 AM
    1 restaurant
    1 bar

    Things to do

    Shopping

    Family friendly

    Laundry facilities
    Fridge

    Conveniences

    Lift

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Multilingual staff
    Wedding services

    Languages spoken

    Chinese
    English
    French
    Japanese

    Outdoors

    Rooftop terrace

    More

    Fireplace in reception
    Smoke-free property

    Room amenities

    Bedroom

    Climate control (air conditioning)
    Blackout drapes/curtains
    Down comforter
    Climate control (heating)
    Linens

    Bathroom

    Deep-soaking bathtub
    Electronic bidet
    Free toiletries
    Hairdryer
    Shower/bathtub combination
    Towels

    Food and drink

    Free bottled water
    Fridge

    More

    Phone
    Safe
    Slippers
    4.6

    Wonderful

    5 - Excellent
    220
    4 - Good
    81
    3 - Okay
    12
    2 - Mediocre
    5
    1 - Poor
    4
    4.8
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Great stay in an amazing city

    Amazing property in a beautiful town. We originally booked this property for our final stay in Hokkaido, however we wish we would have had more time to enjoy both the property and the surrounding area. The property was very clean and the staff was very accommodating. They offered a morning breakfast or “high tea”, and even made a special vegetarian set. Overall the staff was so friendly and the location shouldn’t be missed.

    Stayed 1 night in Feb 2020

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort

    Hotel is in a great location to enjoy Otaru, close to the train station as well as the light festival. Pros: - My room was very comfortable and attractive. - Location is close to the canal and train station. - Hotel is designed and decorated beautifully. - Wine hour is a nice and has potential. Cons: - Lack of customer service, staff is very cold, non communicative and business like. -

    Stayed 2 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    An excellent hotel in appearance, slight flaws underneath. Beautiful and stylish, but... the hot water in the shower went hot and cold, the breakfast appealing, but lacking flavor. Excellent free wine service from 5-6.30pm -perfect for retreating from the cold snowy outside.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best hotel in Otaru

    I absolutely enjoyed my stay here. Upon arrival, they offer a choice of beverage (apple tea, orange juice, etc) In the room, they provide a handy with complimentary data. There was also an iphone dock and an iphone so you can listen to music or cast your show. At night, they provided a complimentary glass of wine. You get to choose what kind. I tried the one produced in Otaru which was quite fruity. There a fireplace by the lobby so you can warm up. Lobby smelled wonderful. They had a scent machine below the sofa. Location of the hotel was also ideal as its near the Otaru Canal. I also liked the body gel,it worked well in the bath unlike other gels jotels provide. They also provided individual control for AC. A lot of hotels I stayed in Japan had centralized AC so you end up sweating. Breakfast was also great served in a high tea set. Not as filling as Id hope but it was definitely a good experience. Make sure to try the milk - it was so creamy and tasty! The only thing I didnt like were 1. Doors were swin in and out. Plus they were heavy. So its difficult especially with large luggage in tow. 2. They charge for extra bottled mineral water.

    Stayed 1 night in Jan 2020

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